Consulting Services

Our Consulting Philosophy 

If you catch me a fish, I shall not go hungry today;
but if you teach me to fish, I shall never go hungry.

- ancient proverb

The nature of our consulting services has been strongly influenced by our tradition in education. While seeking to achieve specific results for client organisations, we are also concerned that they take ownership of the results, are able to fully utilize and integrate the results in subsequent phases of work, and preferably be able to carry out similar work in future independently.
ISS is unique in its ability to offer a blend of customised education and facilitative consulting to achieve these ends.

Depending on the nature of the project, our services may include conducting focused interviews with key client staff, facilitating workshops and discussions, conducting customised courses on a just-in-time basis, performing reviews and assessments, and providing advice and guidance to lead to a successful project outcome.

In certain instances, we provide technical leadership in design work, where we become part of the design team - leading the technical work and participating fully in creating the design deliverables. In this case, we lead by example performing a form of the on-the-job-training to the client staff. ISS may also undertake the complete development for clients when projects involve the application of technologies which are not widely applied to the specific application area in the region.

Areas of Specialization

IT Management

  • Strategic Planning 
  • Business Process Reengineering 
  • Developing Enterprise IT Architecture 
  • Project Management 
  • Data Administration
  • Distributed Object Computing 
  • Analysis, Design and Programming 
  • Systems Development and Planning Methodology 
  • Design Validation
  • e-Business Management 
  • Developing e-Business vision and strategies 
  • Web Security 
  • Java Programming
  • Intelligent Systems 
  • Case Based Programming 
  • Constraint Programming
  • Knowledge Management 
  • Implementing Knowledge Management 
  • Data Warehousing 

Consulting Services

Some of the more common consulting projects undertaken by ISS staff include the followings:

Consultant's Profiles

Most of the consulting works are done by ISS teaching staff with many years of experience in their field of expertise.
Organisations which we have advised include:

  • Agri-food and Veterinary Authority 
  • BSP Singapore 
  • Changi International Airport Services 
  • DNV Petroleum Services 
  • Government of S'pore Investment Corporation 
  • Hewlett Packard Singapore (Sales) 
  • Hitachi Electronic Devices 
  • Housing & Development Board 
  • Info-Communications Development Authority of Singapore 
  • Jurong Port 
  • Kent Ridge Digital Labs 
  • Knowledge Engineering 
  • Management Development Institute of Singapore 
  • Ministry of Education 
  • Ministry of the Environment 
  • National University Hospital 
  • National University of Singapore 
  • Singapore Airlines 
  • Singapore General Hospital 
  • Singapore Polytechnic 
  • Sitrac Ltd 
  • ST Electronic & Engineering 
  • Stamford Press 
  • Tan Tock Seng Hospital 
  • Tech Wah Paper Products 
  • UMW Corporation Sdn Bhd 
  • Thunderbird Software Co Ltd 
  • ZheDa Lande Technology Co Ltd 
  • Sinostride Technology (HK)Co Ltd 
  • Zhejiang Public Information Co Ltd 
  • Zhejiang LanChuan Co Ltd 
  • Zhejiang NewEase Co Ltd 
  • Korean Advanced Institute of Science and Technology 

For any consultancy related enquiries, please contact:

Ms Theresa Veronica Chan
Business Development Manager
Institute of Systems Science
National University of Singapore
Tel: (65)6516 5311
Fax: (65)6778 2571
e-mail:isstvc@nus.edu.sg