NICF- Certified ScrumMaster

Course Overview


Scrum employs an iterative, incremental framework for project management that offers flexible product development approaches to promote commitment among the team members. A flexible, holistic product development strategy is adopted so that a development team works as a unit to reach a common goal.

The Certified ScrumMaster course teaches you this premier management technique used in agile projects. Taught by Certified Scrum Trainer, it consists of lectures, exercises, simulations, open discussions, and question and answer sessions.

Upon successful completion of this course, you will earn 19.5 Professional Development Units (PDUs) that can be used to maintain your PMP® credential. Note that for the purpose of PDU reporting by those with PMP® credentials, the PMI REP Provider Number of ISS is “2339”.

This course is part of the Project Management Series offered by NUS-ISS.

  • "Thank you. It has been one of the most interesting technical courses I have attended. Very insightful and relevant experiences shared."
    - Lam Mong Yee, SQA, DBS Bank
  • "In my entire career, this was so far the best management course I have attended and I can easily tell that this is the best scrum (agile) master course/training available in the market today."
    - Mohamed Haneefa Banisha, Assistant Vice President, Deutsche Bank AG
  • “Really love the delivery of the lesson. The best lesson I had and really learnt a lot.”
    - Bevan Tan, Application Consultant, NCS Pte Ltd
  • “Unlike any other courses, this has been a conversational one, which I think imparts more applicable knowledge.”
    Jonathan Handoyo, Senior System Analyst, Starhub
  • "A lot of interaction; the lecturer is fun, descriptive, communicate very well with the students; the course material is very useful and not boring."
    - Rachel Kwok, Senior IT Project Manager, DHL Supply Chain Singapore Pte Ltd
  • "The trainer is knowledgeable, humorous and articulate in explaining the concepts and insights."
    - Jonathan Aw, Solutions Architect 
  • "Very practical, real-life examples given, covered many scenarios, corrects misconceptions and strengthen facts. Made it possible for an organisation to start implementing scrum with the least possible risk."
    - Hisham bin Hassan
Key Takeaways
At the end of the course, you will be able to:
  • Understand the concepts, fundamentals and best practices of using Scrum to build software
  • Learn essential techniques in managing agile development using Scrum               
  • Prepare for the certification of ScrumMaster assessment conducted by Scrum Alliance
Who should attend
This course is for:
  • IT professionals (such as project managers, team leaders, architects and software analysts/designers/developers), in managerial or technical roles who are getting ready to embark on agile software development using Scrum technique
What will be covered
  • Scrum Fundamentals            
  • Scrum Roles            
  • Scrum Framework           
  • Requirements Definition and Management            
  • Project Planning and Estimation            
  • Project Tracking        
  • Leading Change            
  • Scrum and the Organisation            
  • Distributed / Multi-location Scrum            
  • Managing Scrum            
  • Scrum and Development Practices / Tools

The post course ScrumMaster Certification is conducted by Scrum Alliance through an online assessment. After completing your CSM course, you’ll receive an email from the Scrum Alliance that includes a link to create your login credentials. After receiving your membership email, you have 90 days to take and complete the test. The test consists of a combination of multiple-choice and true/false questions. It will take approximately 60 minutes to complete it. The CSM test has a passing score of 24 out of 35 questions. You will have two attempts within 90 days after you receive your welcome email to pass the test at no additional cost. After two attempts or 90 days, you will be charged US$25 for each additional attempt.

  Singaporeans/PRs International
Course Fee S$940.531 S$3135.10
Certified ScrumMaster Examination Fee S$77.57 S$77.57
Total Nett Fee Payable S$1018.10 S$3212.67


  • 1course fee is after funding from WDA
  • Fee quoted is inclusive of GST
  • Enhanced training support is available for SMEs. SME-sponsored employees (Singaporean Citizens and PRs) may enjoy subsidies up to 90% of NICF course fees. After the 70% funding from WDA, SMEs will have to pay the 30% upfront then claim the remaining 20% via SkillsConnect.
  • For Singaporeans and PRs who are SME-sponsored employees, click here for your pricing breakdown.
  • All businesses are also eligible for Productivity and Innovation Credit (PIC). Click here for more details
Additional Information 

NICF Accreditation
  • This course is aligned to the National Infocomm Competency Framework (NICF) and accredited by WDA. Absentee payroll and up to 70% WDA funding of the course fee is available for eligible participants (Singapore Citizens and Permanent Residents). Absentee payroll subsidy is available for eligible companies and companies on a short work week system will receive the absentee payroll subsidy based on their employees' current income. Please visit for full details
  • Upon completion of the course, eligible participants will be assessed on required Competency Units (CUs). For each CU passed, participants will be issued a Statement of Attainment
  • Participants may need to attend additional coaching sessions and re-assessments if they do not pass the required competency units. ISS reserves the right not to disclose any information on course assessment process
  • To encourage more Small and Medium Enterprises (SMEs) to send their workers for skills upgrading and to enhance productivity, the Government will be increasing the funding subsidy for this group. The Enhanced Training Support for SMEs will help SMEs further lower the cost of sending their employees for certifiable training programmes supported by the Singapore Workforce Development Agency (WDA), and academic Continuing Education and Training (CET) programmes offered by the five Polytechnics and the Institute of Technical Education. SMEs will get to enjoy subsidies of 90% of the course fees when they sponsor their employees for the above-mentioned courses as well as claim absentee payroll funding of 80% of basic hourly salary at a higher cap of $7.50 per hour. This three-year initiative will take effect from 1 July 2012.

  • Please contact Ms Wong Swee Lee at 6516 2020 or email: for more details
  • Programme details are subjected to change without prior notice

Upcoming Classes

Schedule Duration
11 May 2015 to 13 May 2015 3 days
10 Jun 2015 to 12 Jun 2015 3 days
26 Aug 2015 to 28 Aug 2015 3 days
21 Sep 2015 to 23 Sep 2015 3 days
12 Oct 2015 to 14 Oct 2015 3 days
4 Nov 2015 to 6 Nov 2015 3 days