Executive Education Programmes designed to build capabilities in infocomm and digital business.
Course Planner 2018
Courses with PDUs
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We offer five practice-based graduate programmes focusing on information technology (IT) and data science.
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Clusters of expertise focusing on building leadership, best practice, and capability development in areas of Digital Government and Smart Health.
Explore customised services and partnerships to develop your organisation's internal leadership and digital capabilities.
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Please contact Ms. Sherlyn LIM at
tel: 65165777 or
email for more details.
PDU and PD hours are available for this course
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This course is part of the IT Service Management Series offered by NUS-ISS.
The course is designed for, but not limited to, CIOs, CTOs, managers, supervisory staff, team leaders, designers, architects, planners, IT consultants, IT audit managers, IT security managers and ITSM trainers involved in the ongoing management, coordination and integration of strategising activities within the Service Lifecycle.
Participants who wish to be trained and certified for this qualification must already possess the ITIL® Foundation v3 Certificate (or v3 Foundation Bridge certificate) which shall be presented as documentary evidence for course admission.
Lectures, discussions, class exercises, workshops and certification exam
Full course fee
Total nett fee payable, including GST
The ISS Certificate of Completion will be issued to participants who have attended at least 75% of the course.
Examination will be conducted on the last day of the course. It comprises 8 multiple choice, scenario-based, gradient scored questions to be completed within 90 minutes. The passing mark is 70%.
Find out more.
WIFI access will be made available. User ID and password will be provided in the participant’s kit.
Institute of Systems Science, NUS
25 Heng Mui Keng Terrace
Click here for directions to NUS-ISS.
In the event of a change of venue, participants are advised to refer to the acceptance email sent one week prior to the commencement date.
All classes are subject to confirmation and ISS will send an acceptance email to participants one week prior to the commencement date. Confirmed registrants are to attend and complete all lectures, class exercises, workshops and assessments (where applicable). Additionally, all responses to feedbacks and surveys conducted by ISS and its partners must be submitted. All training and assessments will be delivered as described in the course webpage.
Please feel free to write to firstname.lastname@example.org or call 6516 2093 if you have any enquiry or feedback.
Please click on the discipline(s) to view the training roadmap of related courses to assess your training needs and goals.
Be a recognised IT Service Management expert with ITIL® and improve the whole IT service delivery lifecycle.