Innovation Bootcamp

Overview

In today’s fast moving and competitive world, it is essential for organisation to be equipped with the mindset and toolset to continuously innovate.

This course will introduce to participants a Human Centre Design (Design Thinking) innovation framework that embraces ‘User centred innovation’, ‘Design Thinking’, ‘Ethnographic Research’, and ‘Customer Experience Design’. These are some of the concepts that form the basis of the innovation. This course has been designed to create an awareness and expose participants to the skills needed for:

  • Engaging users to understand their needs
  • Identifying and communicating opportunities for improvement
  • Validating the desirability of new products/process/services early in the development

This high energy, fun, one-day workshop provides teams with an overview of innovation & service design, an understanding of where they can contribute and how they can contribute, and sets them on the journey to being more innovative in delivering their services. 

Due to its flexible nature, the course can be contextualised for individual organisations, sectors or focused on specific technologies. For example, we have run the innovation bootcamp for Financial Services, Healthcare and Government as well as for specific technologies.

This course is part of the Digital Innovation & Design Series offered by NUS-ISS.
  • Innovation Bootcamp
  • Innovation Bootcamp

Enquiry

Please contact Ms. Serene ANG at tel: 66012391 or email for more details.

Facts

Class Time: 9:00am - 6:00pm

Upcoming Classes

Class 101 Mar 2019 to 01 Mar 2019 (Full Time)

Duration: 1 day

Time:
9:00am - 6:00pm

Class 206 Sep 2019 to 06 Sep 2019 (Full Time)

Duration: 1 day

Time:
09:00am to 05:00pm

Class 316 Mar 2020 to 16 Mar 2020 (Full Time)

Duration: 1 day

Time:
09:00am to 05:00pm

Course Details

  • Key Takeaways
  • Who Should Attend
  • What Will Be Covered
  • Fees & Funding
  • Certificate
  • Preparing for Your Course

At the end of the course, participants will be able to:

  • Understand the importance of service innovation & design
  • Be able to think about employing some of the techniques in their own organisations
Identify opportunities to improve service delivery and/or user experience in their own organisation
This course has been designed for anyone who deals with customers.

Using a familiar innovation framework the workshop rapidly takes participants through a hands on learning experience that covers the key components of any innovation process such as: 

  • Understanding user and customer experience
  • Idea generation
  • Design & prototyping
  • Delivery of innovation

Participants will work on real innovation challenges through the day will see their ideas and contributions brought to life.

Format

Lectures followed by workshops

Self-sponsored

International Participants

S'poreans and PRs 
(aged 21 and above)

SkillsFuture Mid-Career Enhanced Subsidy1 
(S’poreans aged 40 and above)

Workfare Training Support2
(S’poreans aged 35 and above, and earn ≤ $2,000 per month)

Full course fee

S$900

S$900

S$900

S$900

SSG grant

-

(S$630)

(S$630)

(S$630)

Nett course fee

S$900

S$270

S$270

S$270

7% GST on nett course fee

S$63

S$18.90

S$18.90

S$18.90

Total nett course fee payable, including GST

S$963

S$288.90

S$288.90

S$288.90

Less additional funding if eligible under various schemes

-

-

(S$180)

(S$225)

Total nett course fee payable, including GST, after additional funding from the various funding schemes

S$963

S$288.90

S$108.90

S$63.90


Singaporeans aged 25 and above can use their SkillsFuture Credit to pay for course fees, apart from government subsidies. For more information, click here.

Company-sponsored

International Participants

S'poreans and PRs 
(aged 21 and above)

SkillsFuture Mid-Career Enhanced Subsidy1 
(S’poreans aged 40 and above)

Workfare Training Support2
(S’poreans aged 35 and above, and earn ≤ $2,000 per month)

Enhanced Training Support for SMEs3

Notes

Full course fee

S$900

S$900

S$900

S$900

S$900

SSG grant

-

(S$630)

(S$630)

(S$630)

(S$630)

Nett course fee

S$900

S$270

S$270

S$270

S$270

7% GST on nett course fee

S$63

S$18.90

S$18.90

S$18.90

S$18.90

Total nett course fee payable, including GST

S$963

S$288.90

S$288.90

S$288.90

S$288.90

Fee payable to NUS-ISS

Less additional funding if eligible under various schemes#
(company needs to submit training grant and claim via Skillsconnect)

-

-

(S$180)

(S$225)

(S$180)

Total nett course fee payable, including GST, after additional funding from the various funding schemes

-

-

S$108.90

S$63.90

S$108.90

Actual financial outlay by company

Various Funding Schemes

1Mid-Career Enhanced Subsidy

  • Singaporeans aged 40 and above may enjoy subsidies up to 90% of the course fees.


2
Workfare Training Support (WTS)

  • Singaporeans aged 35 and above (13 years and above for Persons With Disabilities) and earn not more than $2,000 per month, may enjoy subsidies up to 95% of the course fees.


3
Enhanced Training Support for SMEs (ETSS)

  • SME-sponsored employees (Singaporean Citizens and PRs) may enjoy subsidies up to 90% of the course fees. For more details, click on Enhanced Training Support for SMEs.


Course attendee is eligible for only one funding scheme.

#For company-sponsored participants, companies would need to pay upfront 30% of the course fee to NUS-ISS and submit a training grant application for the remaining eligible subsidies, and subsequently a claim in Skillsconnect. For details, please refer to Skillsconnect guide 4.1 & 5.1.

This course is aligned to the National Infocomm Competency Framework (NICF) and accredited by SSG. Absentee payroll and up to 70% SSG funding of the course fee is available for eligible participants (Singapore Citizens and Permanent Residents). Absentee payroll subsidy will be capped at 6.5 hours and is available for eligible companies and companies on a short work week system will receive the absentee payroll subsidy based on their employees' current income. Please visit www.ssg.gov.sg for full details.

Certificate of Attendance

The ISS Certificate of Completion will be issued to participants who have attended at least 75% of the course.

NUS-ISS Course Registration Terms and Conditions

Find out more.

NUS-ISS and Learner’s Commitment and Responsibilities

Find out more.

WIFI Access

WIFI access will be made available. User ID and password will be provided in the participant’s kit.

Venue

Institute of Systems Science, NUS
25 Heng Mui Keng Terrace
Singapore 119615 

Click here for directions to NUS-ISS.

In the event of a change of venue, participants are advised to refer to the acceptance email sent one week prior to the commencement date.

Course Confirmation

All classes are subject to confirmation and ISS will send an acceptance email to participants one week prior to the commencement date. Confirmed registrants are to attend and complete all lectures, class exercises, workshops and assessments (where applicable). Additionally, all responses to feedbacks and surveys conducted by ISS and its partners must be submitted. All training and assessments will be delivered as described in the course webpage.

General Enquiry

Please feel free to write to isstraining@nus.edu.sg or call 6516 2093 if you have any enquiry or feedback.

Course Resources

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