At the end of the course, learners will be able to: 

●  Apply Digital Lean principles to align organisational goals, identify waste, and assess opportunities for innovation and improvement 

●  Analyse and map processes to define lean value, reduce waste, optimise workflows, and enhance value creation.

●  Leverage data-driven insights to design, pilot, and implement user-centric solutions using digital tools, enhancing healthcare delivery and operational efficiency.

●  Communicate data-driven insights effectively to diverse stakeholders, strengthening the case for continuous improvement.

●  Apply agile principles to sustain meaningful and scalable Digital Lean transformation across the organisation.

• Course duration: 5 weeks online.
• Learners' time commitment: 3 to 4 hours per week. 
• This course has 3 live sessions for introduction, group activities, discussions, feedback and interactions. 
• Throughout the course, learners are expected to actively contribute to the group activities and online discussions and are encouraged to apply the knowledge learnt.

The course is designed for Healthcare Professionals (preferably project teams comprising Operations & Administrative staff and frontline workers) but also clinical and allied health leads involved in lean optimization projects, business or process redesign incorporating lean principles and/or larger organisational digital transformation within healthcare institutions and community care sector.

Type of Learners	Course Fee	Total course fee payable, including GST
Learners residing in Singapore (SGD)	SGD 600	SGD 654
Learners residing outside Singapore (USD)	USD 500	USD 500

● Learners are expected to set aside time for group activities before and beyond the course.

● The NUS-ISS Certificate of Completion will be issued to learners who have met the course requirements successfully. This will include attending all synchronous Zoom sessions and completing the learning activities, workshops and assessments (where applicable).

● Read the terms and conditions of NUS-ISS Course Registration here.

● Read about NUS-ISS and Learner’s Commitment and Responsibilities here.

● All classes are subject to confirmation and NUS-ISS will send an acceptance email to learners one week prior to the commencement date.

● All responses to feedback and surveys conducted by NUS-ISS and its partners must be submitted by learners.

● All trainings and assessments will be delivered by NUS-ISS, as described in the course webpage.

● For general enquiries and feedback, please feel free to reach out to us via email at iss-blendedlearning@nus.edu.sg.