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Overview

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Enquiry Please email to iss-blendedlearning@nus.edu.sg

Upcoming Classes

Live Session:
● Live Online Session 1: Tue 17 Jun 2025, 4pm – 5.30pm*
● Live Online Session 2: Tue 24 Jun 2025, 4pm – 5.30pm*

*All sessions are in Singapore Time (GMT+8). 

Live Session:
● Live Online Session 1: Tue 16 Sep 2025, 4pm – 5.30pm*
● Live Online Session 2: Tue 23 Sep 2025, 4pm – 5.30pm*

*All sessions are in Singapore Time (GMT+8). 

Live Session:
● Live Online Session 1: Tue 11 Nov 2025, 4pm – 5.30pm*
● Live Online Session 2: Tue 18 Nov 2025, 4pm – 5.30pm*

*All sessions are in Singapore Time (GMT+8). 

Live Session:
● Live Online Session 1: Tue 24 Mar 2026, 4pm – 5.30pm*
● Live Online Session 2: Tue 31 Mar 2026, 4pm – 5.30pm*

*All sessions are in Singapore Time (GMT+8). 



Synopsis

  • Duration of learning: 9 hours
  • Number of live online sessions (peer learning): 2
  • Number of learning activities & assignments (individual and group-based): 16
  • Online discussions on the learning platform
  • Online quizzes and missions for knowledge check
  • Learning handouts to supplement your learning
  • NUS-ISS Certificate of Completion 
  • Join the NUS-ISS community of 178,000 industry professionals from 8,400 companies who have benefited from our programmes

This course is also offered in:
  • In-person Learning (in Singapore): Learn more and register here
  • Live Online Learning (via Zoom): Available for corporate groups only. Contact us at (65) 6516 2093 or email us at iss-blendedlearning@nus.edu.sg

As advancements in digital technologies continue to reshape industries, new solutions are redefining the way we get things done. The global pandemic of 2020 has only accelerated the change in consumer behaviour. 

New entrants into the marketplace are making it harder for traditional businesses to compete. For example, mobile devices allow disrupters to easily circumvent the middleman and conveniently reaching us with higher quality products and services that are more affordable. This is fantastic for consumers but it may not be so rosy for employees. Change is inevitable and job permanence is no longer guaranteed. 

In a world that is becoming more volatile, uncertain, complex and ambiguous – those who fail to adapt will be left behind. 

Fostering a spirit of innovation will give us the competitive edge to mitigate these risks. The good news is that innovation is much more accessible and attainable than many realise. This course is here to help learners to power up their creativity and reap the benefits of innovation in the new normal.   

Key Takeaways

At the end of the course, learners will be able to:

●  Engage users to understand their needs.

●  Identify opportunities for innovation.

●  Ideate, prototype and validate the value of your ideas.

●  Apply the processes of design thinking methodology.


Structure

● Course duration: 3 weeks online.

●  Learners' time commitment: 3 to 4 hours per week. 

●  This course has 2 live sessions for group activities, discussions, feedback and interactions. 

● Throughout the course, learners are expected to actively contribute to the group activities and online discussions, and are encouraged to apply the knowledge learnt.


Who Should Attend

This course is ideal for professionals in Singapore and around the world, as it is conducted entirely online. If you are an ICT or digital professional looking for an introduction to innovation and a chance to experience a brief innovation design journey, we encourage you to register. 

Instructors

Eugene WONG
Mr. Eugene WONG

Senior Lecturer & Consultant, Digital Innovation & Design Practice

View Profile >


Fees And Funding

Type of Learners Course Fee Total course fee payable, including GST
Learners residing in Singapore (SGD) SGD 300 SGD 327
Learners residing outside Singapore (USD) USD 250 USD 250

Things To Note

● Learners are expected to set aside time for group activities beyond the live sessions.

● The NUS-ISS Certificate of Completion will be issued to learners who have met the course requirements successfully. This will include attending all synchronous Zoom sessions and completing the learning activities, workshops and assessments (where applicable).

● Read the terms and conditions of NUS-ISS Course Registration here.

● Read about NUS-ISS and Learner’s Commitment and Responsibilities here.

● All classes are subject to confirmation and NUS-ISS will send an acceptance email to learners one week prior to the commencement date.

● All responses to feedback and surveys conducted by NUS-ISS and its partners must be submitted by learners.

● All trainings and assessments will be delivered by NUS-ISS, as described in the course webpage.

● For general enquiries and feedback, please feel free to reach out to us via email at iss-blendedlearning@nus.edu.sg.

This course focuses on user experience in software applications. It traverses through the requirement, analysis, design and validation phases of the user experience design life cycle with emphasis on building empathy with users.