Innovation Bootcamp

Overview

Reference No	TGS-2020001488
Part of	-
Duration	1 day
Course Time	9am - 6pm
Enquiry	Please email ask-iss@nus.edu.sg for more details.

In today’s fast-moving and competitive world, organisations must continuously innovate using not just through technologies, but through mindset, behaviour, and experience.

This course introduces participants to a Human-Centred Design innovation framework that brings together User-Centred Innovation, Design Thinking, Ethnographic Research, Customer Experience Design and Artificial Intelligence. These concepts form the foundation for creating meaningful, user-driven innovation.

What sets this programme apart is its immersive Innovation Escape Experience, a story-driven, high-energy simulation where participants learn innovation by an Escape Room Experience, rather than simply discussing concepts. Teams work collaboratively under time pressure, teams navigate ambiguity, uncover user needs, frame problems, and apply human-centred innovation methods to solve complex challenges. The immersive environment mirrors the realities of organisational change, enabling participants to build confidence in applying innovation processes, strengthen collaboration, and translate new mindsets and tools into practical workplace action.

This course is part of the Digital Innovation & Design series offered by NUS-ISS.

This course is also offered in the following formats:

Online Blended Learning: Learn more and register here.
Live Online Learning (via Zoom): Available for corporate groups only. Contact us at (65) 6516 2093 or email us at iss-blendedlearning@nus.edu.sg.
In-person Learning: Register using the link below.

Key Takeaways

Engaging users to deeply understand their needs
Identifying opportunities for innovation and improvement
Rapid prototyping (physical & digital) and iterative thinking
Validating the desirability of new products, services, or processes early in development
Collaborating effectively in uncertain and high-pressure contexts

This course can be contextualised for different organisations, sectors, or technology domains. It has been successfully delivered across industries such as Financial Services, Healthcare, and Government, as well as tailored for specific innovation challenges.

This course is part of the Digital Innovation & Design series offered by NUS-ISS.

Who Should Attend

This course is designed for professionals who are involved in creating, delivering, or improving products, services, and customer experiences, including:

Individuals who interact directly with customers
Teams driving innovation, transformation, or service improvement
Practitioners interested in applying design thinking in practical, engaging ways

Prerequisite

No prerequisite for the course participants.

What to Bring

No printed copies of course materials are issued.
Participants must bring their smartphones.

What Will Be Covered

Using a proven innovation framework, participants embark on an immersive experience that brings the innovation process to life through hands-on, experiential learning. Throughout the programme, they progress through the key stages of innovation while applying practical tools and techniques, including:

Understanding users and customer experiences through empathy and discovery
Identifying opportunities and generating innovative ideas
Designing, testing, and prototyping solutions
Validating and delivering innovation for organisational impact

Working on real-world innovation challenges, participants collaborate in teams to apply these concepts in practice.

Format

Interactive Workshops & Activities

Fees & Subsidies

Fees for 2024

	Full Fee	Singaporeans & PRs (self-sponsored)
Full course fee	S$900	S$900
ISS Subsidy	-	(S$90)
Nett course fee	S$900	S$810
9% GST on nett course fee	S$81	S$72.90
Total nett course fee payable, including GST	S$981	S$882.90

Note:

All fees and subsidies are valid from January 2024, unless otherwise advised.
All self-sponsored Singaporeans aged 25 and above can use their SkillsFuture Credit to pay for course fees. For more information about SkillsFuture Credit, click here.
From 1st January 2024, the GST will be increased to 9%

Certificate

Certificate of Completion
Participants have to meet a minimum attendance rate of 75% and are required to pass the assessment to be issued a Certificate of Completion.

Preparing for Your Course

NUS-ISS Course Registration Terms and Conditions

Find out more.

NUS-ISS and Learner’s Commitment and Responsibilities

Find out more.

WIFI Access

WIFI access will be made available to participants.

Venue

NUS-ISS
25 Heng Mui Keng Terrace
Singapore 119615

Click HERE for directions to NUS-ISS

In the event of a change of venue, participants are advised to refer to the acceptance email sent one week prior to the commencement date.

Course Confirmation

All classes are subject to confirmation and NUS-ISS will send an acceptance email to participants one week prior to the commencement date. Confirmed registrants are to attend and complete all lectures, class exercises, workshops and assessments (where applicable). Additionally, all responses to feedbacks and surveys conducted by NUS-ISS and its partners must be submitted. All training and assessments will be delivered as described in the course webpage.

General Enquiry

Please feel free to write to ask-iss@nus.edu.sg if you have any enquiry or feedback.

Course Resources

Develop your Career in the Following
Training Roadmap(s)

Please click on the discipline(s) to view the training roadmap of related courses to assess your training needs and goals.

Foster innovation and design thinking skills to elevate your organisation in a technology-driven environment.

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