ISS Seminar - Leading Healthcare Transformation Through Empathic Design and Technology

Mr. Paul Thomas Enterprise Architect, Enterprise Strategy Services, Microsoft UK

Mr. Paul Thomas is an Enterprise Architect at Microsoft Ltd (UK) in the Enterprise Strategy Practice, part of Microsoft Services Organisation. Paul leads Microsoft's Strategic Partnership with Kent County Council focusing on Next Generation Health and Social Care. He provides Enterprise Strategy Services to Innovate UK programmes, focussing on delivering independent living services at scale across UK based on the delivery of a citizen-controlled Personal Health Record.

A highly experienced Enterprise Architect, Paul combines his knowledge of the Health/Social Care business with the Microsoft technology portfolio and the worldwide organisation to bring together innovative solutions to the health and care sector.

Mr. Francois Cadiou CEO and Co-Founder, Healint

Mr. Francois Cadiou, CEO and Co-Founder of Healint, is responsible for driving the overall vision of the company. He has more than 13 years of extensive experience in pharmaceutical and med-tech industries, ranging from clinical development, finance, IT, operations, to market access. He spent 8 years in Japan and is fluent in business Japanese. The business ideas come from his experience with clinical trials and epidemiology trials.

Healint is a two year old Singapore-based digital healthcare analytics company, whose mission is to leverage data science to improve patients’ lives. Healint’s “Migraine Buddy” is the Number 1. migraine tracking app on Google Play.

Abhinav Krishna Founder, OurHealthMate, Singapore

Abhinav Krishna founded OurHealthMate, a company that is changing the way expats take care of family members back home. OurHealthMate’s platform allows expats to purchase medical packages for loved ones and get direct feedback from the doctor remotely and securely. Abhinav has successfully led his team to strike partnerships with major healthcare and clinics providers, key medical associations in India, and built retention with a pool of beta users. The company is eyeing expansion into South East Asia in 2015.

Prior to founding OurHealthMate, Abhinav has worked with start-ups in Singapore and California. He has also served corporate roles at Citibank and Merrill Lynch tackling online transactions and data security.

Abhinav graduated with Bachelor in Engineering and a minor in Technepreneurship from National University of Singapore. He remains closely involved in the broader startup community – as an advisor at JFDI start-up incubator, mentor at MGVD Think Tank and Start-up Chile.

Mr. Stuart Smith Chief of Service Innovation & Design Practice, NUS-ISS

Mr. Stuart Smith, Chief of Service Innovation at NUS-ISS, is an expert in service transformation and innovation. His experience spans major private and public-sector clients around the world. He built up an expertise in environmental informatics including GIS, environmental monitoring networks and computer models. During the dot.com boom, Stuart was headhunted to join a major global telecoms firm working in an "Internet Centric" service strategy team. Reporting into the Board, this team developed and delivered some of the most ambitious service innovation projects of the time primarily using internet based technologies. Stuart's primary role was to scout new technologies and provide change leadership in adopting these approaches particularly in HR and ICT functions.

On returning to the consulting world, Stuart acted as CEO of Wood Holmes creating a niche innovation company that worked around the world on complex service innovation, digital innovation and sustainability consulting. He was responsible for expanding the practice internationally with interests in mainland Europe, India and Singapore.

Mrs. Tamsin Greulich-Smith Member, IT Strategy & Management, NUS-ISS

Mrs. Tamsin Greulich-Smith is a skilled communications, leadership, and service innovation professional, with international experience in leading and delivering fully integrated strategic communications, design and change management programmes. Having graduated from Imperial College of Science, Technology and Medicine as an environmental scientist, Tamsin was the first jointly-funded post holder between the London Borough of Barnet Local Authority and Barnet Health Authority, pioneering collaborative and innovative health and environmental initiatives to tackle issues such as fuel poverty and obesity. Working for the British Government’s Department of Health, she managed the UK’s longest running public health campaign, the Heartbeat Award Scheme, developing leadership capability amongst local network managers through training and mentoring programmes.

Tamsin currently sits within the NUS Institute of Systems Science IT Strategy & Management practice. Prior to joining ISS, she was Managing Director of innovation company Wood Holmes. Whilst there she spearheaded the communications, partnering and customer experience design strategies for the 2012 Major UK Civil Engineering Project of the Year, the S$700M New Tyne Crossing.