YUM Hui Yuen

Director, Executive Education & Corporate Services

  • 6516-6377


In addition to overseeing the overall operations in ISS, Hui Yuen also manages the Professional Studies Programme. She designs and plans the implementation of new programmes based on industry requirements and alignment to national and international standards. Her area of specialization is Strategic IT Management including strategic IT planning, business process reengineering and knowledge management. She had conducted courses and executive seminars and was lead consultant in many consulting projects. She was a member of the National Infocomm Competency Framework Adoption Sub-committee. Prior to joining ISS, Hui Yuen had worked for both the port and banking industries. Her experience in PSA included applications development, maintenance and technical support in information systems. Subsequently, she worked at Citibank NA as the systems development manager in charge of all the systems for the entire retail bank.

Educational Qualifications/Professional Certifications

  • Bachelor of Arts (Economics / Statistics), University of Singapore, 1977
  • CITPM (Senior) 2001 - present

Academic and Professional Experience

  • Deputy Director, ISS, NUS 1999 – present
  • Member, Technology Applications (Strategic IT Management Practice), 1992 – 1999
  • Applications Development Manager, Citibank, NA Singapore, 1990 – 1992
  • Applications Development Manager, Port of Singapore Authority, 1977 – 1990

Membership and Professional Activities

  • Member of National Infocomm Competency Framework Adoption Sub-committee 2008 - 2011
  • Singapore Computer Society Senior Member 2001 – now
  • Singapore Computer Society Member 1997 - 2001

Selected Publications

  • Overview of Knowledge Management in the Public Sector; Hui Yuen Yum; Managing Knowledge to Build Trust, United Nations Publication, 2007


  • Knowledge Management
  • Business Process Reengineering
  • Strategic IT Planning
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