Professor Irene Ng
Marketing and Service Systems and Director of the International Institute of Product and Service Innovation at WMG, University of Warwick. Adjunct Professor NUS Institute of Systems Science
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Professor Irene Ng
Marketing and Service Systems and Director of the International Institute of Product and Service Innovation at WMG, University of Warwick. Adjunct Professor NUS Institute of Systems Science
Professor Irene Ng joined ISS as Adjunct Professor. She is engaged to contribute to the three thrusts of Research, Teaching and Practice for The Service Innovation Cluster of the institute.
Professor Ng is the Professor of Marketing and Service Systems at the Warwick Manufacturing Group of the University of Warwick, UK. She is one of the six UK government appointed Service Fellows at the Advanced Institute of Management (AIM), Cambridge, while serving as Fellow at Wolfson College, University of Cambridge. She holds a first degree in Physics, Applied Physics and Computer Programming and a doctorate from NUS specialising in the advanced pricing model for services.
Professor Ng was an entrepreneur and business practitioner for more than 10 years, most notably as the CEO of SA Tours group of companies and Empress Cruise Lines. She has been a consultant and advisor to organisations such as BAE Systems, The UK National Health Service, Rolls Royce and Selex Galileo.
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Mr Brendan Goh
Co-Founder, Pirate3d
Mr Brendan Goh co-founded the Singapore-based startup, Pirate3d with his childhood friends, Roger Chang and Tsang You Jun, as well as serial tech entrepreneur Neo Kok Beng, a professor at the National University of Singapore. Pirate3d is a Singapore-based startup that is developing an affordable, user-friendly 3D printer for the mass market.
Mr Leo Shimada
Founder and Managing Director of Crowdonomic
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Mr Leo Shimada
Founder and Managing Director of Crowdonomic
Mr Leo Shimada is the Founder and CEO of Crowdonomic (CWD). CWD's mission is to empower innovators in Asia through a hybrid crowdfunding platform offering both Reward-based crowdfunding (www.crowdonomic.com) and Equity-based crowdfunding (crowdonomic.launchrock.com).
Leo brings a wealth of investment and business building experience in Asia and has a proven track record working in world class institutions. He was a management consultant with McKinsey & Co and a strategy leader for APAC at Diageo, a premium drinks brand. As an entrepreneur, he started FWC Partners, a strategy and M&A advisory firm. He obtained a law major from Keio University in Japan and an MBA From INSEAD.
Mr Stuart Smith
Deputy Chief for the Service Innovation Practice, Institute of Systems Science, NUS
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Mr Stuart Smith
Deputy Chief for the Service Innovation Practice, Institute of Systems Science, NUS
Mr Stuart Smith is the Deputy Chief for the Service Innovation Practice at the Institute of Systems Science at NUS. He is an expert in service transformation and innovation. His experience spans major private and public-sector clients around the world. Clients have included some of the biggest corporate brands and governments including CISCO, Akzo Nobel, BBC, Marks & Spencers, ACAS, O2, Bouygues, Deloittes, HSBC, SABIC, British Telecom, and UK Design Council. Stuart has presented keynotes at several conferences as well as publishing a number of papers and articles on service innovation.