ISS-IBM Seminar: The Social Employee Journey: the Future

Mr. Rudy Karsan CEO of Kenexa, an IBM Company

Mr. Rudy Karsan possesses the rare combination of a strong background in actuarial science with the ability to dream big. So it comes as no surprise that one of his most lofty dreams became Kenexa, now an IBM Company, which he co-founded in 1987. Kenexa grew into the largest independent provider in the human capital management space before it was acquired in 2012 and is consistently recognised by industry experts for providing customers with top quality services, solutions, and technology that help companies hire the best available talent and maximise the employment experience. Rudy has been recognised multiple times for his entrepreneurial achievements and is the author of a New York Times bestselling book, "We: How to Increase Performance and Profits Through Full Engagement."

Mr. Brian Cheng IBM Collaboration Solutions Business Executive, IBM Asean

Mr. Brian Cheng has held various roles in IBM for over a decade. Throughout his career he has leveraged his strong technical background to help customers realise the true business value and returns of investment using technology. As an established speaker at conferences worldwide, Brian clearly articulates the value of Social Business to executives and technologists. Most notably, he has been a centerpiece at Lotusphere, IBM's premier annual Social Business event. Specialising in Portal, Web Content Management, Social Networking for the enterprise, and enterprise architectures. As the Business Unit Executive for IBM Collaboration Solutions in the ASEAN region, he draws upon his background in development, product management, and market strategy to help customers differentiate themselves in a growing market using Social Business. Follow him on Twitter @quasifu.

Mr. Goh Boon Nam Chief, New Initiatives and Strategic Planning, Institute of Systems Science

Mr. Goh Boon Nam has over 20 years of management experience in IT, holding management portfolios in IT governance, planning, architecture, quality and process improvement, application development, operations, human resource development, financial management and outsourcing. He has also developed and implemented various IT management processes, and successfully led IT organisations in achieving CMM / CMMI Level 3. He was also engaged in national IT efforts including marketing CITPM to regional computer societies as the then Secretary of the Special Regional Interest Group on Certification in the South East Asia Regional Computer Confederation as well as being the Honorary Secretary in initiating the set up of the National Infocomm Competency Centre (both organisations being predecessors to current regional and national IT competency organisations). At ISS, he oversees the initiation and incubation of new venture areas. In addition, he also teaches and consults on enterprise architecture, business analysis and IT process improvement (eg. IT service management and CMMI).

Mr. Chia Han-Leon Lecturer, Enterprise Social Business, Institute of Systems Science

Mr. Chia Han-Leon has been working in the fields of online content and community development since the late 1990s. Before the days of Web 2.0, he led one of Singapore’s pioneer web magazines, The Flying Inkpot from 1997-2002, publishing over 1000 widely-read articles under his editorship. He has since worked with a mixture of private and public companies, in the areas of eCommerce, trade facilitation, online ticketing, knowledge management and digital social marketing. He has been responsible in a wide range of web-related roles such as web design, website QA, website development, online content development, community engagement and social media. Prior to joining ISS, Leon worked at Nexus, the national education branch of the Ministry of Defence, Singapore. There, he overhauled the online content and engagement strategy, redesigned the Connexion.sg website and helped grow its flagship Facebook page from 4000 to over 26000 fans in one year.