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ISS-IIBA SG Seminar - Agile Business Analysis, User Experience Design and You

In this seminar, learn about the Business Analysis practices in Agile projects and hear expert's take on User Experience Design.

Enquiries

Please email Pui Sauw at isscps@nus.edu.sg / issmarketing@nus.edu.sg.

Who Should Attend

Business Analysts, Project Managers, Developers, Scrum Masters, Scrum Team, Product Owners, Lead Users who are involved in Agile projects or interested to find out what others are doing in their Agile projects.

Date / Time / Venue
  • 13 March 2014, Thursday
  • 6:30pm (Registration & refreshment)
    7:15pm - 9:00pm (Main programme)
  • Institute of Systems Science
    25 Heng Mui Keng Terrace
    Singapore 119615
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Free Admission Register Now

Seminar Agenda

06:30pm Registration & Refreshment
07:15pm Opening Address

Agustinus George President, IIBA Singapore Chapter

07:30pm User Experience Design: What has Business Analyst got to do with it?

Mr Stuart Smith Chief of Service Innovation, NUS-ISS

Good user experience results in a meaningful experience, a favourable memory and sustained use of the applications; while bad user experience irritates, reduces productivity and harms company image. User experience could be the factor determining whether your project is deemed a success. Want to know more? Come for the talk!

08:15pm Panel Discussion: Business Analysis in Agile Projects

Panelists include:

  • Mark Lim, Deputy Director, Government Digital Services, IDA,
  • Steven Koh, Senior Agile Coach, Government Digital Services, IDA
  • Jayakumar Moorthy, ANZ
09:00pm Goodnight

Speaker's Bio

Mr. Stuart Smith Mr. Stuart Smith Chief of Service Innovation, NUS-ISS View Biography
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Mr. Stuart Smith Chief of Service Innovation, NUS-ISS

Mr. Stuart Smith, Chief of Service Innovation at NUS-ISS, is an expert in service transformation and innovation. His experience spans major private and public-sector clients around the world. He built up an expertise in environmental informatics including GIS, environmental monitoring networks and computer models.

During the dot.com boom, Stuart was headhunted to join a major global telecoms firm working in an "Internet Centric" service strategy team. Reporting into the Board, this team developed and delivered some of the most ambitious service innovation projects of the time primarily using internet based technologies. Stuart's primary role was to scout new technologies and provide change leadership in adopting these approaches particularly in HR and ICT functions.

Since returning to the consulting world, Stuart has acted as CEO of Wood Holmes creating a niche innovation company that works around the world on complex service innovation, digital innovation and sustainability consulting. In addition, he has expanded the practice internationally with interests in mainland Europe, India and Singapore.



Last updated 18 Feb 2014

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