Advanced Certified ScrumMaster

Key Takeaways

Who Should Attend

What Will Be Covered

Module 1: Lean, Agile, and Scrum Foundations Deepen your understanding of agile principles and what makes great Scrum Masters

• Agile Alignment & History - Understand how Scrum embodies the Agile Manifesto values and principles, explore the historical evolution of Scrum and agile, and discover the value of other Lean/agile approaches
• The Exceptional Scrum Master - Identify and cultivate the key personality traits that distinguish outstanding Scrum Masters from the rest
• Strengthen the Empirical Process - Recognize when transparency, inspection, and adaptation are breaking down and learn techniques to restore these critical pillars of Scrum

Module 2: Scrum Master Core Competencies Master the essential skills of facilitation and coaching that drive team success

• Facilitation Excellence - Identify when groups are in divergent versus convergent thinking, navigate the challenges of integrating diverse perspectives, and apply advanced facilitative listening techniques
• Effective Meeting Design - Demonstrate alternatives to traditional discussion formats and learn when to empower others to facilitate rather than leading yourself
• Clear Communication & Collaboration - Create working agreements and select strategies to overcome communication obstacles that drive alignment and action
• The Coaching Stance - Embody the essential elements of a coaching approach, apply appropriate techniques for different situations, and continuously improve your interventions
• Educate Stakeholders - Clearly articulate Scrum and its business benefits to stakeholders at all levels

Module 3: Service to the Scrum Team Enable your team to become truly self-managing and high-performing

• Self-Management Fundamentals - Recognize the key attributes of effective self-managing teams, understand what differentiates a true team from a working group, and apply techniques to strengthen self-management
• Team Development Mastery - Guide teams through the stages of team formation and development using established models
• Definition of Done Excellence - Facilitate the creation or improvement of a robust Definition of Done that ensures quality, including for non-software products
• Development Practices Impact - Understand how development practices directly affect the team's ability to deliver valuable, usable Increments every Sprint and why they become even more critical in multi-team environments

Module 4: Service to the Product Owner Support Product Owners in creating compelling visions and managing product backlogs effectively

• Vision to Goal Alignment - Clarify the critical relationship between product vision and Product Goals
• Collaborative Goal Creation - Guide the Scrum Team and stakeholders in creating or refining meaningful Product Goals
• Goal-Oriented Backlogs - Help Product Owners build and maintain Product Backlogs that directly support Product Goal achievement
• Effective Refinement - Practice proven approaches to make Product Backlog refinement sessions more productive and valuable

Module 5: Service to the Organization Drive organizational effectiveness and enable Scrum to thrive at scale

• Root Cause Resolution - Practice resolving the underlying causes of organizational impediments rather than treating symptoms
• Navigate Scrum Evolution - Understand the potential impacts on your team and organization as Scrum evolves and adapt accordingly
• Scaling Scrum Wisely - Recognize multiple approaches to scaling Scrum, understand when scaling may not be the right answer, and identify techniques for visualizing, managing, and reducing dependencies
• Team Structure Decisions - Evaluate the benefits and drawbacks of feature teams versus component teams to make informed structural choices
• Catalyze Change - Grasp the nature of complex systems and apply proven approaches for driving meaningful organizational change

Module 6: Scrum Mastery Develop yourself as a leader and master of conflict resolution

• Personal Development - Analyze how well you embody the Scrum values and identify specific ways to improve
• Conflict Mastery - Recognize when constructive interactions shift into destructive conflict and compare your default response patterns with alternative approaches
• Leadership Attributes - Express and demonstrate the essential attributes of effective leaders in the Scrum Master role
• Lead Through Service - Practice leading through service, influence, and facilitation rather than authority

Fees & Subsidies

Note:
1. SSG Funding is available to qualified individuals, subject to meeting the attendance requirement and passing of assessment.
2. All self-sponsored Singaporeans aged 25 and above can use their SkillsFuture Credit to pay for course fees. For more information about SkillsFuture Credit, click here.
3. SSG Funding is valid up to 15 September 2027

Certification Fees 

Note: 
1. The course and certification fee are bundled together, but participants will receive two separate invoices: one for the Course Fee and another for the Certification Fee. It's important to note that participants are required to pay for both components; they do not have the option to pay for only the course or the certification.

Certificate

Preparing for Your Course

NUS-ISS Course Registration Terms and Conditions

Find out more.

NUS-ISS and Learner’s Commitment and Responsibilities

Find out more.

WIFI Access

WIFI access will be made available to participants.

Venue

NUS-ISS
25 Heng Mui Keng Terrace
Singapore 119615

Click HERE for directions to NUS-ISS

In the event of a change of venue, participants are advised to refer to the acceptance email sent one week prior to the commencement date.

Course Confirmation

All classes are subject to confirmation and NUS-ISS will send an acceptance email to participants one week prior to the commencement date. Confirmed registrants are to attend and complete all lectures, class exercises, workshops and assessments (where applicable). Additionally, all responses to feedbacks and surveys conducted by NUS-ISS and its partners must be submitted. All training and assessments will be delivered as described in the course webpage.

General Enquiry

Please feel free to write to ask-iss@nus.edu.sg if you have any enquiry or feedback.