Key Takeaways
At the end of the course, you will be able to:
• Demonstrate advanced Product Owner responsibilities, including stakeholder collaboration and Scrum scaling
• Develop and communicate product strategies, plans, and goals using advanced techniques.
• Employ advanced methods to gain customer insights and connect users with developers.
• Apply advanced skills to validate product assumptions and test hypotheses within Scrum.
• Utilize advanced techniques to manage, prioritize, and refine the Product Backlog.
Who Should Attend
This course is designed for:
• Scrum Masters
• Agile Practitioners
• Project Managers and Team Leaders
• Product Owners, Product Managers and Business Analysts
• Agile Coaches
Pre-requisites
• Hold a Certified Scrum Product Owner certification from Scrum Alliance (the CSPO can be active or expired. It will renew automatically when participants earn the A-CSPO)
• At least 12 months of work experience relevant to the Product Owner role within the past five years. (There are various ways to satisfy this requirement; if you’re unsure, please contact us for guidance.)
What Will Be Covered
Module 1: Master the Product Owner Mindset & Advanced Collaboration
Transform your approach to product ownership and stakeholder engagement
- Develop the Product Owner Success Mindset - Analyze what separates exceptional Product Owners from the rest and reflect on the actions that drive real results
- Improve Your Stakeholder Engagement - Learn powerful techniques to build stronger relationships and facilitate meaningful collaboration across multiple Sprints
- Become a More Effective Facilitator – Learn facilitative listening techniques and alternative discussion methods that drive stakeholder alignment and decision-making
- Technical Debt Strategy - Understand why technical debt threatens your product's future and discover development practices that ensure high-quality Increments every Sprint
- Scale with Confidence - Explore proven approaches to scaling Scrum, managing dependencies, and choosing between feature teams vs. component teams for maximum impact
Module 2: Strategic Product Leadership & Vision Creation
Build compelling product strategies that align teams and deliver business value
- Strategy in Action - Examine real-world examples of how successful product strategies evolve and adapt in agile organizations
- Purpose-Driven Strategy Development - Practice proven approaches to identify your product's true purpose and define winning strategies
- Collaborative Product Planning - Create compelling product plans and forecasts that engage stakeholders and drive alignment
- Visual Strategy Communication - Learn techniques to visualize and communicate your product strategy, ideas, and assumptions in ways that inspire action
Module 3: Customer-Centric Product Discovery
Connect directly with customers to build products people actually want
- Direct Customer Connection - Learn techniques to connect your development team directly with customers and users for authentic insights
- Advanced Product Discovery - Practice multiple discovery techniques that uncover real customer needs and market opportunities
Module 4: Evidence-Based Decision Making & Validation
Make smarter product decisions through experimentation and data-driven insights
- Overcome Cognitive Biases - Identify and address the mental traps that can derail your product decisions and business value delivery
- Sprint Review Mastery - Transform your Sprint Reviews into powerful inspection and adaptation sessions that actually drive product improvement
- Assumption Validation Techniques - Compare and practice different approaches to test your product assumptions and reduce risk
- Hypothesis-Driven Development - Learn to incorporate assumption validation directly into the Scrum framework for faster learning cycles
- Customer Hypothesis Creation - Develop and test meaningful hypotheses about your target customers that guide product decisions
Module 5: Value Optimization & Backlog Excellence
Maximize business value through strategic backlog management and measurement
- Value Modeling & Measurement - Learn multiple techniques to both model potential value and measure actual value delivery from your products
- Strategic Product Backlog Ordering - Apply proven techniques to prioritize your Product Backlog in ways that support and accelerate your Product Goal achievement
- Sprint Readiness Excellence - Ensure your team always has properly prepared Product Backlog items ready for upcoming Sprints
- Multi-Source Feedback Integration - Systematically gather and integrate feedback from customers, stakeholders, and data to continuously refine your Product Backlog
- Continuous Refinement Improvement - Experiment with advanced approaches to make your Product Backlog refinement more effective and efficient
Fees
Fees for 2025
| | Full Fee |
| Full course fee | S$2,100 |
| 9% GST on nett course fee | S$189 |
| Total nett course fee payable, including GST | S$2,289 |
Note:
- All fees and subsidies are valid from January 2025, unless otherwise advised.
Certification Fees (From 1 Dec 2025)
| Singapore Citizen/PR/International participants | |
| Fee | $102.75 |
| 9% GST | $9.25 |
| Total Fees, inclusive of GST | $112.00 |
Note:
1. The course and certification are bundled together, but participants will receive two separate invoices: one for the Course Fee and another for the Certification Fee. It's important to note that participants are required to pay for both components; they do not have the option to pay for only the course or the certification.
Certificate
The ISS Certificate of Completion will be issued to participants who have attended at least 75% of the course and pass the required assessments.
Participants will also receive the A-CSPO Certificate from Scrum Alliance upon successful course completion.
Preparing for Your Course
NUS-ISS Course Registration Terms and Conditions
Find out more.
NUS-ISS and Learner’s Commitment and Responsibilities
Find out more.
WIFI Access
WIFI access will be made available to participants.
Venue
NUS-ISS
25 Heng Mui Keng Terrace
Singapore 119615
Click HERE for directions to NUS-ISS
In the event of a change of venue, participants are advised to refer to the acceptance email sent one week prior to the commencement date.
Course Confirmation
All classes are subject to confirmation and NUS-ISS will send an acceptance email to participants one week prior to the commencement date. Confirmed registrants are to attend and complete all lectures, class exercises, workshops and assessments (where applicable). Additionally, all responses to feedbacks and surveys conducted by NUS-ISS and its partners must be submitted. All training and assessments will be delivered as described in the course webpage.
General Enquiry
Please feel free to write to ask-iss@nus.edu.sg if you have any enquiry or feedback.