NUS
 
ISS
 
NUS ISS

Certified ScrumMaster

Overview

Reference No TGS-2023021405
Part of -
Duration 2 days
Course Time 9:00am to 5:30pm
Enquiry Please email ask-iss@nus.edu.sg for more details.

The Certified ScrumMaster course is an intensive, 2-day training in the mission-critical knowledge and skills necessary to play this key Scrum leadership role. The training is highly interactive, and based around the real-world challenges that ScrumMasters face, with interactive scenarios and simulation, videos of real-life teams, lots of question-and-answer, plus interactive quizzes and more.

The course is taught by one of the most respected figures in the Agile world: Pete Deemer, author of The Scrum Primer and former chairman of the Scrum Alliance (the certifying body for CSM and CSPO).

The course also includes these bonus items:

  • Scrum Estimation Masterclass, an in-depth video learning series on project estimation and planning in Scrum
  • Full access to all course slides, videos, exercises and useful resources… including all future updates!
  • Access to special editions of The Manager and Scrum and The Distributed Scrum Primer
  • Proprietary mock exam and full exam study materials and support
  • Includes 2-year membership with Scrum Alliance
  • Satisfaction 100% guaranteed

Business Analyst, business or IT professionals who will or may be serving in the role of Product Owner may consider another course on Certified Scrum Product Owner.

This course is part of the Digital Agility and Digital Products & Platforms Series offered by NUS-ISS.

Upcoming Classes


Class 1: 9 to 10 Jun 2025 (Full Time)
Duration: 2 Days
When:Jun 9 & 10
Time: 9:00am to 5:30pm

Class 2: 16 to 17 Jun 2025 (Full Time)
Duration: 2 Days
When:Jun 16 & 17
Time: 9:00am to 5:30pm

Class 3: 23 to 24 Jun 2025 (Full Time)
Duration: 2 Days
When:Jun 23 & 24
Time: 9:00am to 5:30pm

Class 4: 15 to 16 Sep 2025 (Full Time)
Duration: 2 Days
When:Sep 15 & 16
Time: 9:00am to 5:30pm

register now

Registration Instructions

Self-sponsored Participants

  • Register for the course by clicking on the "Register Now" button above
  • You may refer to the User Guide for Learner

Company-sponsored Participants

  • You will have to be registered for the course by someone from your company who has an account on the LifeLong Learning Portal (L³AP)
  • The person in-charge may register you for the course by:
    • Generating a corporate registration link for you to register for the course
      • After the link is generated, you must:
        1. Log in to L³AP by clicking on the "Register Now" button
        2. Click on the corporate registration link after logging in
      • If you do not follow the above instructions, you will be registered for the course as self-sponsored
    • Registering you for the course backend
      • You will still be required to log in to L³AP and complete your registration by clicking on the "Register Now" button above
  • You may refer your HR/L&D POC to the User Guide for Company

 

Key Takeaways

At the end of the course, you will be able to:

  • Understand the concepts, fundamentals and best practices of using Scrum to build software
  • Learn essential techniques in managing agile development using Scrum               
  • Prepare for the certification of ScrumMaster assessment conducted by Scrum Alliance

 



Who Should Attend

This course is designed for:

  • IT professionals (such as project managers, team leaders, architects and software analysts/designers/developers), in managerial or technical roles who are getting ready to embark on agile software development using Scrum technique
Business Analyst, business or IT professionals who will or may be serving in the role of Product Owner may consider another course on CSPO (Certified Scrum Product Owner).

Prerequisite

  • Preferably some knowledge or experience in managing team work

    •  


    What to Bring

    Participants must bring their internet-enabled computing device (laptops, tablet etc) with power charger to access and download course materials. No printed copies of course materials are issued.

    If you are bringing a laptop, please see below for the tech specs:

     

    Minimum

    Recommended

    Computer and processor

    1.6 GHz or faster, 4-core Intel Core i5 or equivalent

    1.8 GHz, 4-core Intel Core i7 or equivalent

    Memory

    8 GB RAM

    16GB RAM

    Hard Disk

    256 GB disk size, with 5GB of available disk space

    256GB disk size, with 5GB of available disk space

    Display

    1280 x 768 screen resolution (32-bit requires hardware acceleration for 4K and higher)

     

    Graphics

    Graphics hardware acceleration requires DirectX 9 or later, with WDDM 2.0 or higher for Windows 10 (or WDDM 1.3 or higher for Windows 10 Fall Creators Update).

    DirectX 10 graphics card for graphics hardware acceleration

    Others

    An internet connection – broadband wired or wireless

    Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth

    A webcam or HD webcam - built-in or USB plug-in

    a
    Software Microsoft Word, PDF Viewer Microsoft Word, PDF Viewer



    What Will Be Covered

    • The Agile Manifesto  
    • The Scrum Framework
    • The 5 Scrum Values (Commitment, Focus, Openness, Respect, and Courage)
    • The 5 Scrum Events (Sprint, Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective)
    • The 4 Scrum Roles (Scrum Team, Scrum Master, Product Owner, Developers)
    • The 3 Scrum Artifacts (Increment, Product Backlog, Sprint Backlog)
    • The 3 Scrum Accountabilities (Product Goal, Sprint Goal, Definition of Done)
    • Product Backlog Refinement
    • Top 6 facilitation techniques, and where to apply them
    • Top 6 retrospective techniques, and how to use them
    • Strategies for becoming an effective ScrumMaster in challenging environments
    • Scrum anti-patterns and advice for successful Scrum adoption
    • Strategies for collaborating with customers and other stakeholders
    •  Advice for distributed/multi-location development
    • Technical tools and practices to maximizing success
    • Release models: All-at-once / release trains / release every Sprint
    • Minimum Viable Product
    • Definition of Done and managing project risk
    • Strategies for splitting Product Backlog Items: Workflow Steps / Business Value / Data Subset / Simple-Complex / Positive-Negative
    • Agile methods for project estimation, planning, and tracking.
    • Managing requirements change while still delivering on schedule and within budget
    • 7 Strategies to responding to behind-schedule projects

    Format
    Lectures and workshops

     


    Fees & Subsidies

    SkillsFuture Singapore (SSG) Funding
      Full Course Fees Singapore Citizens & PRs aged 21 years and above 
    (70% funding support)    		 Singapore Citizens aged 40 years and above 
    (90% funding support)    		 Enhanced Training Support for SMEs (ETSS) 
    (90% funding support)
    Full course fee  S$1900 S$1900 S$1900 S$1900
    SSG Funding  - S$1330 S$1330 S$1330
    Nett course fee  S$1900 S$570 S$570 S$570
    9% GST on nett course fee S$171 S$51.30 S$51.30 S$51.30
    Additional Funding if eligible under various schemes  - - S$380 S$380
    Total nett course fee payable, including GST  S$2071 S$621.30 S$241.30 S$241.30

    Note:
    1. SSG Funding is available to qualified individuals, subject to meeting the attendance requirement and passing of assessment.
    2. All self-sponsored Singaporeans aged 25 and above can use their SkillsFuture Credit to pay for course fees. For more information about SkillsFuture Credit, click here.
    3. SME fees are applicable only to participants who are sponsored by small and medium enterprises.
    4. SSG Funding is valid up to 30 Sep 2027.

    Exam Fees

    Singapore Citizen/PR/International participants
    Exam Fee $102.75
    9% GST $9.25
    Total Fees, inclusive of GST $112.00

    Note: 
    1. The course and exam are bundled together, but participants will receive two separate invoices: one for the Course Fee and another for the Exam Fee. It's important to note that participants are required to pay for both components; they do not have the option to pay for only the course or the exam.



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    Exams & Certificate

    Certificate of Completion
    Participants have to meet a minimum attendance rate of 75% and are required to pass the assessment to be issued a Certificate of Completion.

    Post-course Assessment

    The post course ScrumMaster Certification is conducted by Scrum Alliance via an online assessment. After completing your CSM course, you’ll receive an email from the Scrum Alliance that includes a link to create your login credentials. After receiving your membership email, you have 90 days to take and complete the test. The test consists of a combination of multiple-choice and true or false questions. It will take approximately 60 minutes to complete. The CSM test has a passing score of 37 out of 50 questions. You will have two attempts within 90 days after you receive your membership email to pass the test at no additional cost. After the two attempts or 90 days, a fee of US$25 will be charged for each additional attempt.



    Preparing for Your Course

    NUS-ISS Course Registration Terms and Conditions

    Find out more.

    NUS-ISS and Learner’s Commitment and Responsibilities

    Find out more.

    WIFI Access

    WIFI access will be made available to participants.

    Venue

    NUS-ISS
    25 Heng Mui Keng Terrace
    Singapore 119615

    Click HERE for directions to NUS-ISS

    In the event of a change of venue, participants are advised to refer to the acceptance email sent one week prior to the commencement date.

    Course Confirmation

    All classes are subject to confirmation and NUS-ISS will send an acceptance email to participants one week prior to the commencement date. Confirmed registrants are to attend and complete all lectures, class exercises, workshops and assessments (where applicable). Additionally, all responses to feedbacks and surveys conducted by NUS-ISS and its partners must be submitted. All training and assessments will be delivered as described in the course webpage.

    General Enquiry

    Please feel free to write to ask-iss@nus.edu.sg if you have any enquiry or feedback.



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