Key Takeaways
At the end of the course, you will be able to:
- Understand the concepts, fundamentals and best practices of using Scrum to build software
- Learn essential techniques in managing agile development using Scrum
- Prepare for the certification of ScrumMaster assessment conducted by Scrum Alliance
Who Should Attend
This course is designed for:
- IT professionals (such as project managers, team leaders, architects and software analysts/designers/developers), in managerial or technical roles who are getting ready to embark on agile software development using Scrum technique
Business Analyst, business or IT professionals who will or may be serving in the role of Product Owner may consider another course on
CSPO (Certified Scrum Product Owner).
Prerequisite
Preferably some knowledge or experience in managing team work
What to Bring
Participants must bring their internet-enabled computing device (laptops, tablet etc) with power charger to access and download course materials. No printed copies of course materials are issued.
If you are bringing a laptop, please see below for the tech specs:
|
Minimum
|
Recommended
|
Computer and processor
|
1.6 GHz or faster, 4-core Intel Core i5 or equivalent
|
1.8 GHz, 4-core Intel Core i7 or equivalent
|
Memory
|
8 GB RAM
|
16GB RAM
|
Hard Disk
|
256 GB disk size, with 5GB of available disk space
|
256GB disk size, with 5GB of available disk space
|
Display
|
1280 x 768 screen resolution (32-bit requires hardware acceleration for 4K and higher)
|
|
Graphics
|
Graphics hardware acceleration requires DirectX 9 or later, with WDDM 2.0 or higher for Windows 10 (or WDDM 1.3 or higher for Windows 10 Fall Creators Update).
|
DirectX 10 graphics card for graphics hardware acceleration
|
Others
|
An internet connection – broadband wired or wireless
Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth
A webcam or HD webcam - built-in or USB plug-in
|
a
|
Software |
Microsoft Word, PDF Viewer |
Microsoft Word, PDF Viewer |
What Will Be Covered
- The Agile Manifesto
- The Scrum Framework
- The 5 Scrum Values (Commitment, Focus, Openness, Respect, and Courage)
- The 5 Scrum Events (Sprint, Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective)
- The 4 Scrum Roles (Scrum Team, Scrum Master, Product Owner, Developers)
- The 3 Scrum Artifacts (Increment, Product Backlog, Sprint Backlog)
- The 3 Scrum Accountabilities (Product Goal, Sprint Goal, Definition of Done)
- Product Backlog Refinement
- Top 6 facilitation techniques, and where to apply them
- Top 6 retrospective techniques, and how to use them
- Strategies for becoming an effective ScrumMaster in challenging environments
- Scrum anti-patterns and advice for successful Scrum adoption
- Strategies for collaborating with customers and other stakeholders
- Advice for distributed/multi-location development
- Technical tools and practices to maximizing success
- Release models: All-at-once / release trains / release every Sprint
- Minimum Viable Product
- Definition of Done and managing project risk
- Strategies for splitting Product Backlog Items: Workflow Steps / Business Value / Data Subset / Simple-Complex / Positive-Negative
- Agile methods for project estimation, planning, and tracking.
- Managing requirements change while still delivering on schedule and within budget
- 7 Strategies to responding to behind-schedule projects
Format
Lectures and workshops
Fees & Subsidies
SkillsFuture Singapore (SSG) Funding
|
Full Course Fees |
Singapore Citizens & PRs aged 21 years and above
(70% funding support) |
Singapore Citizens aged 40 years and above
(90% funding support) |
Enhanced Training Support for SMEs (ETSS)
(90% funding support)
|
Full course fee |
S$1900 |
S$1900 |
S$1900 |
S$1900 |
SSG Funding |
- |
S$1330 |
S$1330 |
S$1330 |
Nett course fee |
S$1900 |
S$570 |
S$570 |
S$570 |
9% GST on nett course fee |
S$171 |
S$51.30 |
S$51.30 |
S$51.30 |
Additional Funding if eligible under various schemes |
- |
- |
S$380 |
S$380 |
Total nett course fee payable, including GST |
S$2071 |
S$621.30 |
S$241.30 |
S$241.30 |
Note:
1. SSG Funding is available to qualified individuals, subject to meeting the attendance requirement and passing of assessment.
2. All self-sponsored Singaporeans aged 25 and above can use their SkillsFuture Credit to pay for course fees. For more information about SkillsFuture Credit, click here.
3. SME fees are applicable only to participants who are sponsored by small and medium enterprises.
4. SSG Funding is valid up to 30 Sep 2027.
Exam Fees
|
Singapore Citizen/PR/International participants |
Exam Fee |
$102.75 |
9% GST |
$9.25 |
Total Fees, inclusive of GST |
$112.00 |
Note:
1. The course and exam are bundled together, but participants will receive two separate invoices: one for the Course Fee and another for the Exam Fee. It's important to note that participants are required to pay for both components; they do not have the option to pay for only the course or the exam.

Exams & Certificate
Certificate of Completion
Participants have to meet a minimum attendance rate of 75% and are required to pass the assessment to be issued a Certificate of Completion.
Post-course Assessment
The post course ScrumMaster Certification is conducted by Scrum Alliance via an online assessment. After completing your CSM course, you’ll receive an email from the Scrum Alliance that includes a link to create your login credentials. After receiving your membership email, you have 90 days to take and complete the test. The test consists of a combination of multiple-choice and true or false questions. It will take approximately 60 minutes to complete. The CSM test has a passing score of 37 out of 50 questions. You will have two attempts within 90 days after you receive your membership email to pass the test at no additional cost. After the two attempts or 90 days, a fee of US$25 will be charged for each additional attempt.
Preparing for Your Course
NUS-ISS Course Registration Terms and Conditions
Find out more.
NUS-ISS and Learner’s Commitment and Responsibilities
Find out more.
WIFI Access
WIFI access will be made available to participants.
Venue
NUS-ISS
25 Heng Mui Keng Terrace
Singapore 119615
Click HERE for directions to NUS-ISS
In the event of a change of venue, participants are advised to refer to the acceptance email sent one week prior to the commencement date.
Course Confirmation
All classes are subject to confirmation and NUS-ISS will send an acceptance email to participants one week prior to the commencement date. Confirmed registrants are to attend and complete all lectures, class exercises, workshops and assessments (where applicable). Additionally, all responses to feedbacks and surveys conducted by NUS-ISS and its partners must be submitted. All training and assessments will be delivered as described in the course webpage.
General Enquiry
Please feel free to write to ask-iss@nus.edu.sg if you have any enquiry or feedback.