e-Government Leadership

Overview

Managing the common challenges including rapid urbanisation, building a fundamentally sound financial sector or fostering entrepreneurship and innovation, requires effective governance. Technology is an enabler and essential tool in delivering good governance as it facilitates transparency, accountability, efficiency and productivity. 

Participants in this course will learn the key principles needed for the development of IT policies and standards that will support scalability, security, inter-operability, data exchange and integration. It will introduce a framework that enables participants to acquire the skills in identifying IT opportunities and prioritise them. It will also explore how proper IT planning creates long-term business value while optimising IT resources for the organisation – be it for a ministry or department. 

Techniques like sense-making will be introduced to help develop technological options for different scenarios. The options will be analysed with an assessment of the range of outcomes in order to select a best course of action that achieves the goals of the organisation.  

Design Thinking seeks to stimulate creative thinking to accelerate effective synthesis of policy, process and technology solutions. Participants will learn concepts of design thinking that will lay the foundation of transformation and help focus on citizens and businesses. Topics on stakeholder management, effective communication and transformational leadership will be introduced and discussed. 

The deployment of new technologies, systems, processes will invariably impact the stakeholders and result in changes. Communication of such changes need to be planned carefully so as to ensure human inertia and resistance are overcome, leading to accelerated adoption of the change. Discussion will include critical role of Change Champions, who lead transformation and interactions across administrative compartments in the public sector, stakeholders and interface between public administration and businesses and citizens at large.

This programme is designed for extensive interaction and discussions to facilitate exchange of ideas amongst practitioners and experiential learning.  

Lectures, workshops and discussions

Class Time

The total duration of the programme is 2 days