Learning Festival - Programme

Programme Schedule (Virtual Festival)

The learning festival continues with the following online talks.

Beyond the Hype: What Generative AI Means for the Future of Work

Mr Damien CUMMINGS, Chief, Digital Strategy & Leadership Practice, NUS-ISS
Tue, 7 Nov 2023, 4:00pm (GMT+8)
The hottest topic in the tech world right now is generative AI. In this session, we go beyond the hype to delve into honest answers about how generative AI is impacting the future of work. This is an important topic for all digital leaders to have a thorough understanding of when driving digital transformation.

Designing Impactful Services and User Experience

Ms LIM Wee Khee, Chief, Digital Innovation & Design Practice, NUS-ISS
Wed, 8 Nov 2023, 4:00pm (GMT+8)
In this engaging talk, we explore crafting impactful user-centric services, revealing the design principles that drive exceptional experiences. From empathetic customer journeys to innovative interfaces, learn how design can create meaningful connections, inspiring you to revolutionise your approach and drive lasting change in user satisfaction and brand success.

Upskilling the Evolving Workforce with Digital Fluency for Tomorrow's Challenges

Ms Sharon LAU, Principal Lecturer & Consultant, Digital Strategy & Leadership Practice, NUS-ISS
Tue, 14 Nov 2023, 4:00pm (GMT+8)
In today's digital age, the key to true transformation lies in our people. This talk will highlight the importance of digital fluency, emphasizing that everyone in an organization is now a digital professional. By synergizing the fundamental digital skills ranging from an agile mindset to making data-informed decisions and design thinking, we will discuss how a digitally skilled workforce can propel organizations to drive digital transformation with new heights of value creation. Though widespread workforce upskilling presents its challenges, this talk offers innovative organizational learning approaches that may pave the way to success. Join us to find out how to shape the future of your organization where success is defined not just by technology but by a workforce fully equipped with digital competencies, ready to take on whatever the future holds.

The Importance of Cybersecurity for Digital Transformation

Mr Martin KHOO, Principal Lecturer & Consultant, Digital Strategy & Leadership Practice, NUS-ISS
Thu, 16 Nov 2023, 4:00pm (GMT+8)
In the rapidly evolving landscape of digital transformation, the importance of cybersecurity cannot be overstated. As organizations embrace digital technologies to enhance their operations, innovate, and connect with customers in new and dynamic ways, they simultaneously become more vulnerable to cyber threats.

This talk will discuss the importance of having a well thought through approach in dealing with cybersecurity in the form of a strategy that lays out the various programmes and initiatives that will underpin a secure and resilient digital transformation journey. Not surprisingly, having a pool of well-trained cybersecurity personnel is one of the key ingredient in a cyber strategy as exemplified in Singapore's own national cybersecurity strategy.