TAN Tzann Chang

Principal Lecturer & Consultant, Product & Project Management Practice


Tzann currently teaches in areas of IT management and outsourcing. His advisory engagements span IT governance and management, strategic sourcing, service delivery management, business startup and e-government development. He has close to 30 years of experience in a variety of management roles with various MNCs, local and government organisations.

Educational Qualifications/Professional Certifications

  • Bachelor of Science (Computer & Information Sciences), National University of Singapore
  • Graduate Diploma in Business Administration, National University of Singapore
  • SCS COMIT (Senior)
  • TOGAF 8 & 9

Academic and Professional Experience

  • Member, Project Management Practice,
    Chief, Advisory Practice,
    Member, Strategic IT Management Practice,
    Consulting Director (IT Outsourcing),
    Programme Director (IT Program Management & Information Systems) &
    Programme Director (IT Program Management), ISS NUS, since 2005
  • Client Delivery Executive & Senior Account Manager, US IT services organisation, 2001 – 2005
  • General Manager, Sales, US IT services organisation, 2005
  • General Manager, Singapore IT services organisation, 2000 – 2001
  • Country Sales Manager, European IT services organisation, 1998 – 2000
  • Director of Business Development, Director of Sales & Sales Manager, US IT services organisation, 1994 – 1998
  • Sales Manager, Japanese IT services organisation, 1993 – 1994
  • Business Development Manager & Systems Engineer, European IT services organisation, 1989 – 1993
  • Technical Consultant, Singapore IT services organisation, 1988 – 1989
  • Information Systems Officer, Singapore government agency, 1987 – 1988

Membership and Professional Activities

  • Member, Expert Panel, WDA-IDA National Infocomm Competency Framework, since 2006
  • Member, Singapore Computer Society, since 2005
  • Member, IT Management Association, since 2005
  • Member, Steering Committee, Start-Up@Singapore Business Plan Competition, 2005 - 2014
  • Director, Board of Directors, National University of Singapore Multi-Purpose Co-operative Society Limited, 2005 – 2007

Research Interests

  • Advisory Methods
  • Organisation Transformation
  • Business Process & IT Outsourcing

Selected Publications

  • Singapore Computer Society (SCS) Certification for Outsourcing Management in IT (COMIT) Body of Knowledge (1st Edition), October 2008. Co-Author.
  • Singapore Computer Society Certification in IT Project Management (CITPM) Body of Knowledge (4th Edition), March 2015. Co-Writer.



  • Master of Technology in IT Leadership- Business and IT Financial Management Elective
  • Master of Technology- Managing IT Outsourcing & Subcontracting Basic Elective
  • NICF- Certification in Outsourcing Management for IT (COMIT) Preparatory Course
  • NICF- Essential Leadership Skills for Project Managers


  • Master of Technology- Business Process Management Basic Elective
  • Master of Technology- Cloud Computing Basic Elective
  • Master of Technology- Enterprise IT Governance
  • Master of Technology- Open Source for the Enterprise
  • NICF- Business Process Reengineering
  • NICF- Certified Enterprise Architecture Practitioner Course
  • NICF- Enterprise IT Governance
  • NICF- Project Management for Information Systems
  • NICF- Strategic IT Planning
  • NICF- Technopreneurship
  • NICF- IT Outsourcing Management for Practitioners
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