The 8th Smart Health Community of Practice (CoP) Forum: Human Factors in the Digitalisation of Healthcare Workshop

The 8th Smart Health Community of Practice (CoP) Forum: Human Factors in the Digitalisation of Healthcare Workshop

The session will be delivered at Institute of Systems Science, NUS, in association with Teesside University over a live broadcast webinar.

The impact of human factors on providing safe and efficient practice within healthcare organisations has gained increasing importance across all areas of healthcare provision. As healthcare continues a rapid digitalisation journey, it is important that human factor design is integrated into the technology solutioning.

Experienced practitioners and academics from Teesside University, UK and National University of Singapore will present a live broadcast webinar on contemporary issues surrounding human factors in healthcare provision, including:

  • the meaning of human factors
  • clinical aspects of human factors
  • context of health informatics
  • trends of digitalisation
  • opportunities
  • human centric design

About the Smart Health Community of Practice (CoP) Forum

The Smart Health Community of Practice (CoP) is composed of professionals from across the medical, health and wellbeing ecosystem united by their interest in exploring how technology, data, innovation and empathic design can help people experience better health and care. The Community of Practice is formed with the objective of supporting the adoption of technology in innovative and integrated platforms across the health and wellbeing landscape, through peer-to-peer sharing, learning, and the promotion of collaboration across organisational and industry boundaries, through a vibrant network of practitioners. The Smart Health CoP is open to anyone with an interest in transforming the way we will experience health in the future.
Visit the website or follow our Twitter.

About Teesside University School of Health and Social care
With an established partnership with the NHS for over 20 years, alongside other high-profile employer partnerships, our School of Health & Social Care has an international reputation for excellence and for supporting the development of a global health and social care workforce.

All our courses, whether they are delivered at Teesside University, via distance learning, or with international partners, use a range of innovative and flexible teaching methods tailored to the needs of employers and to our students.

We have one of the most outstanding suites of state-of-the-art simulation laboratories in the UK including theatre and anaesthetic, paramedic ambulance, radiography, and dental suites, and the School’s research activities have a growing international reputation in areas including public health, rehabilitation, service evaluation and end-of-life care.

Many of our courses lead to registration with a professional body and boast high employability prospects.
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Who Should Attend

Healthcare staff with an interest in human factors and health informatics, as health services become increasingly digital.

Date / Time / Venue
  • 8 January 2019, Tuesday
  • 4:00pm - 7:00pm
  • Institute of Systems Science
    25 Heng Mui Keng Terrace
    Singapore 119615
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Free Admission Register Now Registration ends
on Monday, 4 January 2019
Please email to for enquiries

Workshop Agenda

4:00pm Registration
4:15 pm Welcome Address
By Mrs. Tamsin Greulich-Smith, Chief, Smart Health Leadership Centre, NUS-ISS

The Journey So Far
A joint presentation by Mrs. Tamsin Greulich-Smith and Dr Susy Cook, Associate Dean (International), School of Health & Social Care, Teesside University

4:45 pm Introduction to Human Factors
by Dr Dave Murray, Consultant Anaesthetist, James Cook University Hospital

5:15 pm Human-centric Design in a Smart Nation
by Mrs Tamsin Greulich-Smith, Ms Saisudha Rajagopal and Mr Reuben Png
5:45 pm Q & A
6:15 pm Future Direction and Post-event poll
by Mrs. Tamsin Greulich-Smith and Ms Melanie Newton, Senior Lecturer in Adult Nursing, School of Health & Social Care Teesside University
6:45 pm Refreshment & Networking

Programme may be subjected to changes.



Dr Susy Cook

Associate Dean (International), School of Health & Social Care, Teesside University
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Susy gained BSc (Hons) Biochemistry and Biology from Keele University, from which she went on to complete MmedSC at University of Birmingham and continued with her development gaining her Doctorate at Middlesex University.

Susy has worked in a variety of settings including higher education and the NHS, serving the public as biochemist and researcher, improvement/organisational development lead, a manager and a director in the NHS.

She specialises in the development of strategic, team and individual level evaluation and improvement interventions designed to support the development of open and honest cultures that enable the delivery of safe, efficient and effective health care. She has worked at all levels of the NHS, including Cancer Intelligence Unit and higher education undertaking research into improvement in healthcare. Since joining Teesside University in June 2017, Susy has been developing strong working relationships within the University and with overseas agencies and universities to create beneficial partnerships and opportunities to help raise the profile of the School and University internationally. Susy continues to remain involved in improvement and evaluation in health and remains involved in her research interest. She is a Q member for health foundation which she also co hosts 2 special interest groups, one on evaluation of improvement and one on Joy at work.

Dr Dave Murray

Dr Dave Murray

Consultant Anaesthetist, James Cook University Hospital
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Dr Dave Murray has been a consultant anaesthetist at James Cook University Hospital in Middlesbrough since 2003. He has a long held interest in patient safety and Human Factors, is a founding member of the Clinical Human Factors Group, an Associate member of the Chartered Institute of Ergonomics and Human Factors, and is the Human Factors faculty lead for Health Education England North East. He co-established the Postgraduate Certificate in Advancing Human Factors in Heath and Social Care at Teesside University, one of the few Human Factors PgCs in the UK accredited by the Chartered Institute of Ergonomics and Human Factors. He also has a Masters in Medical Education.

He established the NHS Emergency Laparotomy Network in 2010, and led the development of the National Emergency Laparotomy Audit (NELA) with the Healthcare Quality Improvement Partnership (HQIP). He was the National Clinical lead for NELA from 2012-2017, and is now Project Chair.

When is not working, he competes in triathlons, and has represented Great Britain several times within his Age Group at the European Long Distance Duathlon Championships, and the World Long Course Triathlon Championships.


Ms Melanie Newton

Senior Lecturer in Adult Nursing, School of Health & Social Care Teesside University
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As H grade Ward Manager at North Tees NHS Trust Mel was responsible for the rehabilitation of patients in a 57 bedded Older Adults Unit until 2001. She effectively managed 64 WTE staff with the aim to deliver high quality care to vulnerable patients using the allocated resources available and was an active member of various Trust working committees and recognised for initiating a patient led Quality Circle.

From this senior clinical post, Mel moved to manage Care Homes for Affinity Healthcare and transferred to the Human Resources Department as Training and Development manager for two sites before commencing full time as Senior Lecturer at Teesside University in 2003.