NUS
 
ISS
 

Business Process Reengineering


Overview

Reference No TGS-2021005306
Part of -
Duration 3 days
Course Time 9.00am - 5.00pm
Enquiry Please email ask-iss@nus.edu.sg for more details.
*IBF funding or ISS subsidy is available for Singaporean Citizens and Permanent Residents.
Business Processing Reengineering (BPR), as defined by Michael Hammer, is the fundamental re-thinking and radical redesign of business processes to bring about dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service and speed. With the resurgence of Robotic Process Automation (RPA) fuelled by machine intelligence, BPR is again centre stage as many companies will need to rethink their existing business processes in the light of digital transformation prior to automating it.

NUS-ISS is recognised as the most established institution with experience in offering the BPR course, having trained more than 10,000 people in Singapore over the past two decades. Participants have leveraged BPR to impact many industries including finance, healthcare, logistics and government. This course is taught by highly experienced instructors, who are former consultants from leading consulting firms with more than 10 years of experience in running BPR projects.

In this course, participants will learn why BPR is in demand, when to and when not to use BPR and more importantly, how to do it effectively and successfully. Beyond just theory, you will benefit from rich class notes and unique case studies. You will also benefit from the sharing of real-life scenarios, tips and techniques to help you avoid the many pitfalls of BPR and how to overcome the many challenges when implementing it.

This course is part of the Digital Strategy & Leadership and Professional Diploma in Smart Health Leadership Series offered by NUS-ISS.

Upcoming Classes

Class 1 29 Jul 2024 to 31 Jul 2024 (Full Time)

Duration: 3 days

Time:
09:00am to 05:00pm

Class 2 02 Oct 2024 to 04 Oct 2024 (Health Services Run) (Full Time)

Duration: 3 days

When:
Oct:
02, 03, 04
Time:
09:00am to 05:00pm



Key Takeaways

At the end of the course, participants will be able to:

  • Initiate reengineering activities in the organisation
  • Translate the new vision into action plan
  • Analyse the current processes
  • Redesign the business processes
  • Overcome the challenges encountered in implementation



Who Should Attend

This course is for: 

  • Senior executives responsible for reengineering
  • Members of the reengineering team
  • Directors of Information Technology
  • Business Unit Managers
  • Organisation and Methods Managers
  • Corporate Planners
  • Quality Assurance Managers

What to Bring

No printed course materials will be issued.
Bring Your Own Laptop – Participants are required to bring your own internet-enabled laptop with these recommended configuration; Intel Core i5 (sixth generation or newer) or equivalent, Microsoft Windows 10 Professional, 8GB (or higher) RAM. The recommended web browser is Google Chrome to access courseware on the ISS learning management system.




What Will Be Covered

  • Rationalising BPR
  • Process analysis/visualisation
  • Process redesign
  • Implementation planning
  • Change management

Format

Lecture, workshops and quiz




Fees & Subsidies

IBF-accredited funding and NUS-ISS subsidies are available.
For training programmes commencing 1 Jan 2024*
Full Fee For Singaporean Citizens below 40 years old AND
all Permanent Residents
(50% Funding Support)
For Singaporean Citizens aged 40 years old and above
(70% Funding Support)
Full Course Fee $2300 $2300 $2300
9% GST $207 $207 $207
Total Fees, inclusive of GST $2507 $2507 $2507
Enhanced course fee subsidy, subject to prevailing $3,000 grant cap - ($1150) ($1610)
Total Nett Course Fee Payable, after IBF subsidy $2507 $1357 $897
*All fees and subsidies are valid for 2024 only.

Note:
IBF-STS Funding
IBF-STS Funding is available to eligible institutions and qualified individuals, subject to meeting the attendance requirement and passing of assessment. The IBF-STS funding is subject to a cap of S$3,000 per participant per programme. 

Eligibility
^Singapore Citizens or Singapore Permanent Residents, physically based in Singapore
^^Company sponsored must be in Singapore-based financial institutions regulated by MAS (licensed or exempted from licensing), FinTech firms certified by Singapore FinTech Association. 
Successfully completed IBF-STS recognised programme (including passing all relevant assessments and examinations).

For more information on funding terms and conditions, please visit here.

Fees for 2024

  Full Fee Singaporeans & PRs
(self-sponsored)
Full course fee S$2300 S$2300
ISS Subsidy  - S$230
Nett course fee S$2300 S$2070
9% GST on nett course fee S$207 S$186.30
Total nett course fee payable, including GST S$2507 S$2256.30
Note:
  1. All fees and subsidies are valid from January 2024, unless otherwise advised.
  2. All self-sponsored Singaporeans aged 25 and above can use their SkillsFuture Credit to pay for course fees. For more information about SkillsFuture Credit, click here.
  3. From 1st January 2024, the GST will be increased to 9%.



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Certificate

Certificate of Completion
Participants have to meet a minimum attendance rate of 75% and are required to pass the assessment to be issued a Certificate of Completion.



Preparing for Your Course

NUS-ISS Course Registration Terms and Conditions

Find out more.

NUS-ISS and Learner’s Commitment and Responsibilities

Find out more.

WIFI Access

WIFI access will be made available to participants.

Venue

NUS-ISS
25 Heng Mui Keng Terrace
Singapore 119615

Click HERE for directions to NUS-ISS

In the event of a change of venue, participants are advised to refer to the acceptance email sent one week prior to the commencement date.

Course Confirmation

All classes are subject to confirmation and NUS-ISS will send an acceptance email to participants one week prior to the commencement date. Confirmed registrants are to attend and complete all lectures, class exercises, workshops and assessments (where applicable). Additionally, all responses to feedbacks and surveys conducted by NUS-ISS and its partners must be submitted. All training and assessments will be delivered as described in the course webpage.

General Enquiry

Please feel free to write to ask-iss@nus.edu.sg if you have any enquiry or feedback.




Course Resources

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