The Next AI Transformation starts here.

Panel Discussion Software Systems Building Safe, Trustworthy and Controlled Enterprise AI 9:30am - 10:30am, Inspire Theatre (L2)

Moderated by:
Mr Peng Bin, Principal Lecturer & Consultant, Software Systems Practice, NUS-ISS
Mr James Liu, Director of New Business & Innovation, Alibaba Cloud Singapore
Panellists:
Dr Yan Shixing, Senior Vice President & Head of Technology and Innovation, ST Engineering Urban Solutions
Mr Yuze Ma, Senior Product Manager, Nvidia Singapore
Ms Mona Bajani, Digital Trust Lead, BSI Group Singapore

Talk Data Science AI-ready data: Building the Foundation for Successful AI 9:30am - 10:30am, Influence (L3)
Artificial Intelligence is only as effective as the data that supports it. This talk explores what it means to have AI-ready data by examining the critical role of data quality, metadata, governance, and data architecture in enabling successful AI initiatives. The audience will learn how technologies such as Generative AI and Retrieval-Augmented Generation (RAG) rely on trusted, accessible, and well-managed AI-ready data. The session provides audience with the knowledge to prepare their data for AI adoption and build a secure, scalable, and trustworthy foundation for future AI innovation.

Speaker:
Mr Tan Soon Heng, Head, Finance Data & Analytics, AGD

Talk Demo Digital Sustainability Is AI Green or Dirty? The Hidden Footprint of Intelligent Technology 9:30am - 10:30am, Beacon (L4)
Discover the real energy cost of AI and what you can do to make it cleaner. AI may be virtual, but its energy use is very real. This session explores where AI’s environmental footprint comes from, what enterprises can do to reduce it, and how better technology choices can support both innovation and sustainability. A live demonstration will show how an AI program’s energy consumption and carbon impact can be measured.

Speakers:
Ms Clara Lee, Chief, Data Science & Digital Sustainability, NUS-ISS
Dr Ni Wangdong, Senior Lecturer & Consultant, Data Science Practice, NUS-ISS

Workshop Digital Products & Platforms When AI Gives You More Than You Asked For: How to Stay in Control of AI-Generated Work 9:30am - 11:00am, Innovation (L3)
AI can now generate polished work faster than ever, from prototypes and plans to code, visuals, and analysis. But because it often fills in gaps, adds assumptions, and expands vague requests into fully formed outputs, AI can give us more than we asked for. This talk explores how practitioners can evaluate, critique, simplify, and take ownership of AI-generated work without losing sight of the original problem. 

Facilitators:
Mr Eugene Wong, Head, AI Product Management, HTX
Ms Dorothee Garth, Principal Lecturer & Consultant, Digital Products & Platforms Practice, NUS-ISS 
Mr Scott Si, Principal Lecturer & Consultant, Digital Products & Platforms Practice, NUS-ISS

Masterclass Workshop Digital Health AI-Human Complementarity: A Workshop for Health & Care Systems 9:30am - 11:30am, Interaction (L3)
The workshop focuses on integrating AI into the healthcare system to enhance health, sustainability, and societal impact through a systemic approach. It emphasises that these outcomes arise from the collaboration of various actors and mechanisms, not isolated efforts. Participants will explore human-AI complementarity across the entire healthcare system, including care delivery, operations, governance, and community partnerships.

This workshop is a co-creative experience, guiding participants to visualise the healthcare system, identify AI contributions, and envision future system designs. It highlights AI’s role in improving efficiency, team performance, and learning, underscoring the need for continuous transformation rather than a one-time effort.

Speaker:
A/Prof Ng Yeuk Fan, Director and Head, Corporate Development, Khoo Teck Puat Hospital and Yishun Community Hospital

*This is an exclusive closed-door workshop and seats are limited. Please register your interest in this workshop using this form. Details and confirmation will be emailed to those successfully registered. 

Fireside Chat Data Science What Does It Take to Build an AI-Native Organisation 10:30am - 11:30am, Inspire Theatre (L2)
Most organisations are still retrofitting AI onto structures, workflows and roles designed for a pre-AI world. What would it look like to build the other way round, starting with AI as the foundation rather than the add-on?

This fireside chat examines what genuinely changes when AI is native rather than merely adopted: how business models are reconceived, how teams are structured and sized, which skills appreciate or depreciate and how leaders can balance speed with responsibility. Participants will leave with a practical lens for assessing where their organisation sits on the journey from AI experimentation to AI-native, and what to do next.

Speakers:
Mr Dave Ho, Principal Lecturer & Consultant, Data Science Practice, NUS-ISS
Dr Yaozhang (Fiona) Pan, Founder & CEO, MindRise

Panel Discussion Fractional Workforce AI Is Changing Work. Is Fractional the Future of Your Career? 10:30am - 11:30am, Influence (L3)
Fractional work offers experienced professionals a flexible way to apply their expertise through focused advisory, specialist or transformation engagements beyond traditional full-time roles.

As organisations navigate AI-driven change, they increasingly need professionals who can combine sound judgement and domain expertise with the ability to translate emerging technologies into practical business outcomes. At the same time, fractional talent must position their experience as relevant capabilities and demonstrate impact across different organisational contexts.

This panel brings together perspectives from a government workforce development agency, employers and practising fractional talent to explore this growing career pathway, evolving expectations and how professionals can establish credibility and secure meaningful opportunities.

Moderated by:
Mr Victor Chua, Deputy CEO, NUS-ISS
Panellists:
Mr Alvin Ong, Technology Advisor
Mr Brandon Lee, Chief Futures (Skills and Workforce Development Agency)
Mr Tuck Wai Lee, Chair, Human Capital Action Group, Association of Small & Medium Enterprises (ASME)

Talk Demo Digital Sustainability Innovation for Green Solutions (and what you can do about it) 10:30am - 11:30am, Beacon (L4)
Is going digital always the greener choice? This session explores the impact of digital solutions from the lens of various innovations from around the world. Join us to see how cutting edge digital solutions can impact the environment.  

Speaker:
Dr Ian Chew, Founder, Greenie Web

Talk Panel Discussion Data Science Moving the AI Needle: From Pilots to Enterprise Impact 11:00am - 12:00pm, Innovation (L3)
Many organisations have launched successful AI pilots, but relatively few have embedded AI deeply enough to influence everyday decision-making and deliver sustained business value. This session will explore how organisations can move from isolated use cases to enterprise-wide AI capabilities that are scalable, trusted and closely aligned with business priorities.

Moderated by:
Dr Brian Ang, Chief, MTech Enterprise Business Analytics Programme, NUS-ISS
Panellists:
Mr Ram Thilak, Global Head of Data, AI & Automation (AAA), Suntory Beverage & Food
Mr Gabriel Tse, Managing Director - Data & Digital, Keppel Ltd

Panel Discussion AI Strategy & Organizational Transformation AI On Both Sides of Firewall 11:30am - 12:30pm, Influence (L3)
Artificial intelligence has become a double-edged sword in cybersecurity, strengthening defenses while simultaneously arming adversaries with powerful new attack capabilities. From AI-driven threat detection, automated GRC, and compliance reporting to AI-generated phishing, deepfakes, and adaptive malware, the same technology now fuels both protection and offense. This panel brings together CISOs and security specialists to explore the dual reality of AI in modern security operations. They will share how defenders can automate governance, risk, and reporting, stay ahead of intelligent threats, and build resilience in an era where AI shapes both attack and defense.

Moderated by:
Mr Aakash Khadke, Senior Lecturer & Consultant, AI Strategy & Organizational Transformation, NUS-ISS
Panellists:
Mr Aniket Kulkarni, Global Group CISO, Circles
Mr Ashish Thapar, Executive, Head of Cybersecurity Business Unit (Asia Pacific), NTT DATA, Inc.
Mr Zhou Zhihao, Vice President, ISC2 Singapore Chapter
Mr Shishir Kumar Singh, Group Head of Information Security, Advance Intelligence Group 

Workshop Digital Platforms & Products Business Model Generation x AI Transformation 11:30am - 1:00pm, Interaction (L3)
A 1.5-hour workshop for teams that need to determine where AI can genuinely change the business model, rather than simply improve workflows.

Most AI adoption begins with tools, such as a chatbot here or an automation there. This workshop starts with the business model itself, using the Business Model Canvas as the working document. For each component, participants will consider a more fundamental question: Does AI change what we offer, who we serve, how we generate revenue, or simply how quickly we do the same thing?

Facilitator:
Mr Clement Wong, Managing Director, i12ai

Talk Demo Software Systems Total Recall for Non Hallucinating SRE Agents 12:00pm - 1:00pm, Innovation (L3)
Discover how observability gives your AI agents the perfect memory for troubleshooting, eliminating hallucinations and enabling reliable production operations. With live demos using OpenTelemetry, Kagent, and Kubernetes, learn how to turn raw telemetry into agent context, allowing automated systems to pinpoint root causes, fetch accurate context, and execute self-healing workflows with absolute certainty.

Speaker:
Mr Lee Chuk Munn, Chief, StackUp Programme, NUS-ISS

Talk Digital Academy Services Your Government Enterprise AI Tool - Using it in Transformative Ways (Exclusive for Government Staff) 12:30pm - 1:30pm, Inspire Theatre (L2)
With access to Enterprise AI tools such as ChatGPT Enterprise and Copilot Premium, agencies can improve productivity, strengthen team collaboration and transform existing ways of working.

The session will cover accessing information from the Internet and O365, prompting for Agentic AI, using agents, applying Skills files to share organisational knowledge, and generating outputs such as Word documents. Participants will also learn a practical process for identifying problems, developing AI solutions, testing prototypes and scaling successful applications.

Demonstrations and selected hands-on activities will be included. Participants are encouraged to bring a notebook.

Speaker:
Mr Goh Boon Nam, Head, Digital Academy Services, NUS-ISS

Talk Software Systems Two Sides of the Same AI Journey: Coding with AI, Building for the People on Site 12:30pm - 1:30pm, Beacon (L4) 
A founder’s perspective on the AI journey, from using AI-assisted development to accelerate product building to designing solutions that empower workers rather than replace them. 

Speaker:
Mr Chua Khiong Kiat, CEO & Founder, BETEKK

Talk Digital Products & Platforms Running an AI-First Team: Harness Engineering in Practice 1:30pm - 2:30pm, Inspire Theatre (L2)
As AI agents take on more of the work, from writing code and running tests to drafting specifications, the way teams are managed must also evolve. The leverage shifts from writing prompts to setting up the harness the team works inside: the roles, the guardrails, and where humans sign off. This session looks at that shift, what an AI-first team looks like day to day, and how to hold quality and control while moving faster. For managers, product leaders, and anyone accountable for what gets shipped.

Speaker:
Mr Vincent Paca, Principal, BCG X

Panel Discussion AI AI Strategy & Organizational Transformation Governing AI Systems in the Age of AI Agents - From Adoption to Accountability across Security, Risk, and Regulation 1:30pm - 2:30pm, Influence (L3)
As AI systems become more capable and autonomous within enterprise workflows, organisations must move beyond adoption towards greater accountability. This panel discussion brings together experts from AI, cybersecurity, and law to share diverse perspectives on emerging security and operational risks, as well as evolving regulatory expectations surrounding AI systems.

Panellists will discuss how organisations can establish appropriate boundaries, strengthen governance and oversight, and manage risks responsibly. The discussion will offer insights into the key considerations for preparing organisations to navigate the opportunities and challenges presented by the age of AI agents.

Moderated by:
Dr Tian Jing, Principal Lecturer & Consultant, Artificial Intelligence Practice, NUS-ISS
Panellists:
Ms Leow Jiamin, Deputy Director (Legal Faculty), Singapore Academy of Law (SAL)
Mr Ng Kok Leong, Principal Lecturer & Consultant, AI Strategy & Organizational Transformation Practice, NUS-ISS

Workshop AI Your AI Can Do More Than You Think 1:30pm - 2:30pm, Innovation (L3)
What if AI could do more than answer questions and help complete the work for you? Through a series of fast-paced live demonstrations, this 50-minute workshop will show how customised AI assistants, enterprise AI platforms and autonomous agents can streamline everyday workflows, reduce repetitive tasks and free up time for higher-value work. Participants will see how AI can move beyond basic prompting to execute multi-step processes and identify practical opportunities to apply these tools within their own work environments.

Facilitators:
Dr Leong Mun Kew, Director, Graduate Programmes, NUS-ISS
Dr Hu Zhengqing, Senior Lecturer & Consultant, Artificial Intelligence Practice, NUS-ISS

Talk AI Strategy & Organizational Transformation It's Not the Model, It's the Architecture: A Playbook for the AI-Ready Enterprise 1:30pm - 2:30pm, Beacon (L4)
Most organisations chase better models, yet many enterprise AI initiatives never scale beyond the pilot. The reason is rarely the model itself, but the architecture surrounding it.

A chatbot here or a recommendation engine there may make an organisation AI-enabled, but not AI-ready. This session explores what AI-readiness looks like across four architecture domains: Business, Data, Application, and Technology. It examines the structural foundations that determine whether AI scales or stalls. Participants will gain a practical playbook comprising a reference architecture, common anti-patterns to avoid, and a self-assessment tool to benchmark their organisation’s current AI-readiness posture.

Speaker:
Mr Tan Eng Tsze, Principal Lecturer & Consultant, AI Strategy & Organizational Transformation Practice, NUS-ISS

Workshop Digital Innovation & Design AI & I: Rethinking User Behaviours, Reimagining Products 1:30pm - 3:00pm, Interaction (L3)
How is AI changing not only what we do, but also who we are becoming? Through archetype mapping, lightning talks and creative reflection, this interactive workshop explores how digital behaviours are reshaping workplace culture, customer expectations and creativity. Participants will then apply these insights in a hands-on challenge to redesign a familiar product for an AI-enhanced future. Join us to explore, create and shape what comes next. 

Facilitators:
Ms Lim Wee Khee, Chief, Digital Innovation & Design Practice, NUS-ISS
Ms Dorothee Garth, Principal Lecturer & Consultant, Digital Products & Platforms Practice, NUS-ISS

Talk Enterprise Digital Technology Management Technology Management: The Capability Map in the Age of AI 2:30pm - 3:30pm, Inspire Theatre (L2)
Managing in technology today means staying current across multiple fast-moving domains such as people leadership, product thinking, commercial judgement, data and AI governance, sustainability, operations. Learn what each domain demands of a manager, what is most relevant to your own management journey, and how you can use AI in each one to raise your game.

Speaker:
Ms Nadine Yap, Principal Lecturer & Consultant, Digital Products & Platforms Practice, NUS-ISS

Talk Digital Products & Platforms Beyond Faster Delivery: The Product Manager's Role in the Age of AI 2:30pm - 3:30pm, Influence (L3)
AI is enabling organisations to build and automate solutions faster than ever. However, faster delivery does not always lead to better outcomes. Product Managers must still understand user behaviour, institutional constraints, informal workflows, fragmented systems and the gap between policy and operational reality.

This fireside chat explores how the Product Manager’s role is evolving from delivering individual products to enabling holistic, incremental digital transformation. The session examines how PMs can combine AI with human judgement, domain knowledge, careful sequencing and stakeholder trust to create solutions that work together as one coherent system.

Speaker:
Dr Gabriyel Wong, Consulting Partner, Transformation and Strategy, IBM Consulting

Talk AI Strategy & Organizational Transformation A.I.M. For AI Transformation 2:30pm - 3:30pm, Innovation (L3)
Every organisation wants AI transformation, but why do so many keep missing the mark? It is not that they are not trying. It is that they are not aiming. This session introduces AIM, a simple framework built on three interconnected pillars: Automation saves time and cost, Innovation turns freed capacity into new value, and Mindset makes transformation stick.

Through the AIM Scorecard, participants will assess whether their AI efforts are balanced, identify their weakest pillar, and determine their next move. They will also explore how automation can create capacity for higher-value work, rather than simply reduce costs.

Speaker:
Mr Babu Reddy, Head of AI Innovation & Transformation, AIM Transformation

Talk Software Systems A Practical Guide to Operationalising AI at Enterprise Scale and Delivering Value 2:30pm - 3:30pm, Beacon (L4)
AI has moved beyond experimentation to become a strategic enterprise capability. The challenge now is turning promising pilots into trusted, scalable solutions that deliver measurable business value.

This session will explore how Enterprises can move beyond isolated use-cases to build trusted, secure, and scalable AI programmes. It will focus on the leadership, data foundations, governance, and business alignment needed to turn AI ambition into enterprise impact and deliver value where it matters.

Speaker:
Mr Ajay Kushwaha, Industry CTO and Head of Agentic Enterprise Architecture, Salesforce

Workshop Digital Innovation & Design Sketch, Snap, Ship: From Paper Idea to AI Prototype in 50 Minutes 3:00pm - 4:00pm, Interaction (L3)
Stop Guessing. Stop Regenerating. Stop Wasting AI credits. If AI isn't building what you imagined, the problem may not be the AI - it could be the brief. In this fun, hands-on workshop, you will learn how to turn a simple paper idea into an AI-generated interactive prototype - without writing a single line of code. Perfect for anyone curious about AI, design, and the future of work.

Facilitator:
Ms Juliana Goh, Principal Lecturer & Consultant, Digital Innovation & Design Practice, NUS-ISS

Talk Data Science From Consumer Insights to AI-Driven Growth
3:30pm - 4:30pm, Inspire Theatre (L2)
Explore how analytics and AI are transforming customer engagement and commercial growth. From customer understanding and personalisation to AI-enabled digital B2B commerce and the digital transformation of traditional retail, this session will examine emerging technologies and practical applications that turn data and insights into smarter decisions, better experiences and stronger business impact. 

Speaker:
Ms Zhao Yazhi, Director, Data Science and AI, Visa
Mr Ryan Kim, Vice President, Head of Commercial, Marketing Technologies and Analytics, Asia, Suntory Beverage and Food

Fireside Chat Digital Products & Platforms Don't Ask Legal for Permission. Build With Them. 3:30pm - 4:30pm, Influence (L3)
In highly regulated industries, Legal is often treated as the final gatekeeper at the final approval stage. The team is consulted only after a product has already been designed. Drawing on real experience building and scaling insurance products across multiple markets, an experienced in-house Legal leader will share how early collaboration with Product can improve customer outcomes, strengthen stronger commercial models and support responsible innovation. The panel discussion will explore how Product Managers can understand legal concerns, navigate different regulatory environments, align internal and external stakeholders, and transform Legal from an approval function into a trusted product ally.

Speakers:
Mr Colin Ng, Principal Lecturer & Consultant, Digital Products & Platforms Practice, NUS-ISS
Ms Priscilla Leow, Head of Legal - Digital Payments, Insurance, Lending | Associate General Counsel, Grab

Talk Software Systems Beyond Uptime: Building Trustworthy AI Agents 3:30pm - 4:30pm, Innovation (L3)
What happens when your infrastructure reports 100% uptime, but your AI agents are making poor business decisions? As enterprises move from chatbots to autonomous multi-agent systems, traditional IT monitoring is no longer enough. This session explores Agentic Telemetry, which tracks reasoning chains, tool execution and context lineage in real time. Discover how OpenTelemetry standards and automated guardrails can detect prompt injections, prevent endless processing loops and improve enterprise reliability. Learn how to turn autonomous AI from a black box into an auditable and trustworthy business engine. 

Speakers:
Mr Darryl Ng, Senior Lecturer & Consultant, Software Systems Practice, NUS-ISS
Mr Rajat Gupta, Senior Lecturer & Consultant, Software Systems Practice, NUS-ISS

Talk Software Systems Agentic AI in Software Engineering, One Year On: Skills, Subagents, Loops 3:30pm - 4:30pm, Beacon (L4)
A year ago, we saw how AI transformed the software engineering space. One year ago at NUS-ISS learning festival, we showed how AI agents can be mapped into software development lifecycle, from planning and architecting to implemention, code review and bug fixing. Exactly one year on, we re-examine the AI software engineering space, to look at what has shifted in this rapidly evolving space: skills, subagents, loops and more. Is it all hype, or has software engineering landspace changed yet again? 

Speaker:
Mr Chua U-Zyn, Adjunct Lecturer, Software Systems Practice, NUS-ISS