TAN Liong Choon

Lecturer & Consultant, Product & Project Management Practice

Profile

Liong Choon is currently an Lecturer cum consultant in ISS. He started his career in ISS as Deputy Director of the National Infocomm Competency Academy in 2007, to help spearhead the development and implementation of competency-based training in various Institute of Higher Learning in collaboration with WDA & IDA. His current focus is in the development & training of project management cluster of courses as well other related courses such as Business Process Management and IT Outsourcing.  In the area of consultancy, Liong Choon has helped various organisations in their development and setup of a IT competency framework based on the NICF (National Infocomm Competency Framework). These organisations include NOL Pte Ltd, Changi Airport Group Pte Ltd and Resort World Sentosa Pte Ltd.

Prior to joining ISS, Liong Choon was an Senior Executive IT Manager in IDA providing IT management and services delivery to various public sector agencies and ministries, include MTI & Department of Statistics. His past portfolio in IDA includes also serving as the Technical Project Director for PM2S – the new Civil Service-wide HR Management system under the auspices of the Prime Minister’s Officer. He took on this role in May 2002, and he oversees a team of 16 IT consultants to implement and deploy PM2S to the whole civil service.

Prior to this, Liong Choon was an Executive IT Manager in the IT Branch of the Ministry of Education (MOE). In that role, Liong Choon was in charge of the IT Applications Systems services department of about 40 staff. Starting as an Application Service Manager in May 1999, he has overseen the successful delivery of various new and major IT systems involving time-critical (e.g. examinations operations), large scale (admission systems with student base of 50,000, complex network with 380 schools) and complex (examinations operations, school/lesson planning and administration).

Liong Choon has a cumulative history of more than 10 years of IT industry experience covering full system development life cycle, IT contracts and outsourcing, IT management, IT QA, Independent Testing Services, Technical Architecture and Strategic IT Planning.

Over and above his core duties, Liong Choon has been actively engaged as a key member of a number of important and strategic task forces, at both the IDA level as well as within MOE itself. Three notable engagements were the development of an OD (Organisation Development) Consultancy Model aimed at a holistic approach to organisation development, System Review and IT Development so as to achieve service delivery excellence and in 2 taskforces in 2001/2 which looked at the organisation’s Performance Development and Management model.

Liong Choon is a highly dedicated and self-driven individual. He is amongst the few who are adept at both the broad managerial role as well as in a highly specialized role in the management of large, service-wide and highly complex ICT systems and infrastructure. In his previous employment with the Defence Science Organization (DSO), he was also involved in a highly strategic Engineering Master Plan (EMP) study to chart the 5-year technology plan for one of the services in MINDEF. Completed in 1997, he was directly involved in the presentations of the EMP to various senior commanders and service chief at various forum and steering committees and subsequent presentation to the committee chaired by the Defence Minister and service chiefs for approval in Feb 97.

Educational Qualifications/Professional Certifications

  • B. Eng. (EEE), National University of Singapore, 1985

Academic and Professional Experience

  • Principal Software Engineer/Project Leader, DSO, 1985-1993
  • Senior Manager, CSO, Naval Strategic Systems Division, 1994-1999
  • Application Services Manager, Ministry of Education, IT Branch, 1999-2001
  • Executive IT Manager, Ministry of Education, IT Branch, 2001-2002
  • Project Technical Director, IDA, 2002 - 2004
  • Senior Executive IT Manager, Ministry of Trade & Industry, and Dep. of Statistics, 2004 – 2006
  • Deputy Director, National Infocomm Competency Academy, 2007
  • Associate, Project Management Practice, NUS, ISS, 2008 - present

Membership and Professional Activities

  • Member of Singapore Computer Society 
  • Member of IIBA (International Institute of Business Analysis) 
  • NOL Pte Ltd – NICF Infocomm Competency Framework Development
  • Changi Airport Group Pte Ltd – NICF Infocomm Competency Framework Development
  • Resorts World Sentosa (Singapore) Pte Ltd – NICF Infocomm Competency Framework Development
  • SONY Pte Ltd – Project Management Training and Best Practice development programme
  • Integrated Health Information Services – PMP certification programme
  • HDB – System Administrator training programme

Research Interests

  • Project Management
  • IT Outsourcing
  • IT Management
  • NICF competency framework

Awards and Scholarships

  • Certified PMP®
  • Certified ITPM (Senior)
  • Certified BPM (Master)
  • Excellence Award for Group - from Director DSO, A/Prof Su Guaning
  • IDA staff recognition Team award – Achievement award (Team)
  • GCIO Customer Service Excellence Award 2005 (for services to Department of Statistics)
  • GCIO Customer Service Excellence Award 2006 (for services to Department of Statistics)
  • Letter of Appreciation from Chief Defence Force for the special appointment as MINDEF’s Liaisance Officer for visiting foreign VIP during the 9th Asian Aerospace held in Singapore (1998).

Courses

  • Project Management for Information Systems
  • Certification in IT Project Management Preparatory Course
  • PMP® for Project Managers
  • IT Outsourcing
  • Business Process Management Certification course
  • NICF - Strategic Product ManagerTM
  • NICF - PMI Agile Certified Practitioner (PMI-ACP)® Preparatory Course

What I Teach

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