Managing Digital Technology in Practice

Overview

Part of	-
Duration	3 days
Course Time	9.00AM - 5.30PM
Enquiry	Please email ask-iss@nus.edu.sg for more details.

Technology management has become more demanding not because any single domain is harder than it was, but because managers are now expected to operate competently across more of them simultaneously. Most technology managers have developed their capability within a domain: delivery, product, data, operations, or people. What is less commonly developed is the ability to see how those domains fit together and how the decisions made in one affect the others, and how the stage a product or initiative is at, the portfolio context it sits in, and the organisational rhythms of the year shape what good management looks like in practice.

This course provides that integrating perspective. Using four practical frameworks, the Product and Initiative Lifecycle, Portfolio Dynamics, Organisational Scale and Complexity, and Annual Operating Rhythms, participants develop a structured vocabulary for reasoning about technology management decisions across contexts. The emphasis is on recognition: learning to read a situation accurately before deciding what to do about it.

The course also serves as the orientation point for the MSc in Enterprise Digital Technology Management and is mandatory. Participants leave with a clear understanding of the full programme architecture, how the Graduate Certificates relate to each other and to different management contexts, and a practical, justified plan for their own learning pathway through the programme.

Key Takeaways

By the end of this course, participants will be able to:

Apply the Product and Initiative Lifecycle, Portfolio Dynamics, Organisational Scale and Complexity, and Annual Operating Rhythms frameworks to reason clearly about technology management decisions.
Identify which management competencies are relevant at a given lifecycle stage, portfolio checkpoint, or organisational moment and justify that identification.
Integrate cross-cutting domains such as data, AI, sustainability, people, finance into product, portfolio, and organisational decisions.
Improve portfolio prioritisation, governance, and lifecycle execution by applying a common vocabulary and set of recognition frames.
Construct a coherent, role-relevant learning pathway through the Graduate Certificates, with timeline and sequencing justified through framework analysis.
Understand capstone expectations, including timing, requirements, and alignment with selected Graduate Certificates.

Who Should Attend

This course is open to all learners and is mandatory for participants pursuing the MSc in Enterprise Digital Technology Management, and is recommended as a starting point for anyone taking multiple Graduate Certificates within the EDTM programme.

It is designed for mid-career professionals managing in technology at the execution layer, bridging the gap between strategic direction and technical delivery.. This includes professionals who manage delivery teams, product and platform portfolios, data and AI programmes, technology operations, and digital initiatives across enterprises, government agencies, and regulated industries.

Typical roles:

Technology managers and programme leads
Product managers and product owners with broader portfolio responsibility
Digital transformation and change leads
IT operations and service delivery managers
Data, AI, and platform managers
Functional managers responsible for digital and technology initiatives

Experience range: Typically 5 or more years of professional experience in technology or technology-adjacent roles.

What Will Be Covered

The course runs across two weekends (Friday evening + Saturday format).

Weekend 1 — Foundations and Product/Customer Focus
Introduction to the programme and frameworks. Product and Initiative Lifecycle in depth. Overview of the product and customer-focused Graduate Certificates.

Weekend 2 — Organisational Context, Advanced Domains, and Integration
Portfolio Dynamics and Organisational Scale and Complexity frameworks. Overview of delivery, operations, people, business, data, AI, and sustainability Graduate Certificates. Cross-framework integration exercises. Personal pathway planning and capstone orientation.

Certificate

Certificate of Completion
Participants have to meet a minimum attendance rate of 75% and are required to pass the assessment to be issued a Certificate of Completion.

Preparing for Your Course

NUS-ISS Course Registration Terms and Conditions

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NUS-ISS and Learner’s Commitment and Responsibilities

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WIFI Access

WIFI access will be made available to participants.

Venue

NUS-ISS
25 Heng Mui Keng Terrace
Singapore 119615

Click HERE for directions to NUS-ISS

In the event of a change of venue, participants are advised to refer to the acceptance email sent one week prior to the commencement date.

Course Confirmation

All classes are subject to confirmation and NUS-ISS will send an acceptance email to participants one week prior to the commencement date. Confirmed registrants are to attend and complete all lectures, class exercises, workshops and assessments (where applicable). Additionally, all responses to feedbacks and surveys conducted by NUS-ISS and its partners must be submitted. All training and assessments will be delivered as described in the course webpage.

General Enquiry

Please feel free to write to ask-iss@nus.edu.sg if you have any enquiry or feedback.

Course Resources

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