Felicitas SEAH

Principal Lecturer & Consultant, Product & Project Management Practice


Felicitas is a member of the Project Management Practice at the Institute of System Science, NUS where she teaches and consults in project management practices and soft skills for post graduate students and industry professionals, working with corporate clients to deliver customized training for staff development.

With 21 years of IT experience working in the Defence Science and Technology Agency and National Computer Systems, she has managed and delivered large scale project implementations for defence, homeland security and public sector organizations, in Singapore and the region.

Previous roles held were Divisional Manager, Head Competency Centre, Programme Manager, and Project Director. Her domain focus is defence logistics, homeland security and ERP implementations. She was a key driver in the Enterprise IT enablement of logistics, supply chain, MRO and Finance for MINDEF and the SAF. She has facilitated in Organizational Transformation and been a trainer in Organizational Learning.

Some of the corporate clients whom she has worked with to deliver training include Citibank, VISA international, HDB, URA, Sony, Yokogawa and DSTA.

Felicitas obtained her BBA and Grad Dip in Systems Analysis from NUS, Grad Dip in Leading and Sustaining Change from Singapore Civil Service College, Advanced Certificate in Training and Assessment (ACTA) from Workforce Development Authority. Her professional qualifications include PMP®, CITPM (Senior), Certified Scrum Master (CSM®), Portfolio, Programmes and Project Office (P3O®), BlackBlotTM Product Management. She also holds a Licentiate of the Royal School of Music (LRSM) for Pianoforte Teaching.

Educational Qualifications/Professional Certifications

  • WDA Advanced Certificate in Training and Assessment, 2012
  • Project Management Professional (PMP), PMI, 2011
  • Certified P3O (Portfolio, Programme and Project Office) Practitioner, 2011
  • Certified IT Project Manager (CITPM, Senior), SCS, 2010
  • Certified SCRUM Master (CSM), SCRUM Alliance, 2010
  • Certified SAP Architect ERP – Integration of Business Progresses with mySAP ERP, 2009
  • Graduate Diploma in Leading and Sustaining Change, Civil Service Institute, 2005
  • Post Graduate Diploma in Systems Analysis, Institute of Systems Science, National University of Singapore, 1987
  • Bachelor of Business Administration, National University of Singapore, 1985

Academic and Professional Experience

  • Member, Project Management Practice, 2008 to present
  • Project Director, NCS 2006 to 2008
  • Divisional Manager and Head of Competency Unit, DSTA, 2001 to 2005
  • Programme Manager, Systems and Computer Organization, 1996 to 2000
  • Project Manager, Systems and Computer Organization, 1990 to 1995

Membership and Professional Activities

  • Member of Project Management Institute (PMI)
  • Member of Singapore Computer Society (SCS)

Research Interests

  • Project Management
  • Enterprise Resource Planning, Training and Learning


  • NICF- Project Management for Information Systems
  • NICF- Certification in IT Project Management (CITPM) Preparatory Course
  • NICF- Leadership and soft skills for project managers
  • NICF – Managing Project Stakeholders : A practical approach
  • MTECH – Software Project Management
  • Grad Dip in Systems Analysis

What I Teach

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